Sure Hotel by Best Western Ambassador Düsseldorf: отзывы

Good location and room condition. Will visit again. Easy check in and love the area

It’s a good hotel but sound of tram is bad that’s why i don’t like to book it again

Cleanness and location is good

The location was good, not far away from the train station. But at night at 3p.m., there were some ********s outside making noise and loud music. I have called the front desk to ask if it is possible to call the police but the front desk answer was no, there was nothing they can do. We could only change to another room, but at 3 p.m. wearing pyjama, we really didn't want to change anymore... Also, there was no airconditioning so it was extremly hot, that's why we opened our window but the noise outside was horrible

Thank you

Overnachting voor de kerstmarkt. Dan is de locatie goed. Verder zijn wij niet te spreken over het hotel. De badkamer zat namelijk vol met schimmel. Wij hadden ontbijt erbij geboekt, maar er was geen tafel vrij dus moesten wij een kwartier wachten tot er een tafel vrij kwam. Overigens waren wij niet de enige die moesten wachten. Toen we uiteindelijk konden zitten werd het buffet niet meer aangevuld. Er was er geen brood meer, terwijl het nog mogelijk zou zijn om een halfuur te ontbijten. Nog nooit zo'n slechte ervaring gehad.

An sich eine normale Übernachtungsmöglichkeit, man sollte nicht zu viel erwarten. Inneneinrichtung nicht die modernste. Parkgebühr musste noch extra dazu bezahlt werden, obwohl das Hotel mit Parkmöglichkeiten wirbt. Probleme an der Rezeption wegen dem Parken gab es auch, da beim Check IN wohl nichts Richie eingetragen wurde. Zu teuer in meinen Augen für das was geboten ist. Staub cm dick auf den Schränken.

적당한 가격이라 큰 기대은 안했음 . 적당한위치입니다 . 12유로에 주차가능함 호텔 자체가 작고 방음이 안되서 좀 아쉬웠어요 .

價格平，間房ok，但係隔音唔係幾好

The only advantage of this hotel is its proximity to the railway station. Everything else is relatively good. I don't complain about small things. But the Hotel needs a good renovation, in order to have such prices. Even today it is difficult to find a good hotel with a good price.

I recently made a reservation through *********** at this hotel with the expectation of a seamless and transparent booking process. Firstly, the full amount was held on hold, despite the policy indicating “pay at the hotel” and “free cancellation.” This was in stark contrast to my experiences with other hotels that successfully verified my card without such holds. So I cancelled the booking after two days Furthermore, when I reached out for clarification and resolution, your staff and manager engaged in a disconcerting lack of communication. I was met with vague responses and eventually, a complete cessation of replies to my messages. To make matters worse, it took an excruciating 15 days to have the hold on my funds released, and I was also burdened with an international transfer fee. This experience has left me feeling deeply unsatisfied and frustrated. I believe that clear and consistent policies, along with responsive customer service, are essential for any reputable establishment.

We came for 5 days myself and my brother and the hotel was in a superb place for us to explore and we had tickets for dortmund vs Newcastle, we didn't have any breakfast at this hotel, but other places to try, we used the train at dusseldorf Station a 5 min walk from the hotel, myself and my brother used the WiFi for different reasons which was great, dortmund by train is 1 hour and 25 mins, we would walk to the main shopping area which was about a 25 min walk, head to the Riverside of dusseldorf and they have some nice restaurants there, we visited the tower and I am scared of heights and we were high up in our room and had no issues with it and would come back to this hotel and dusseldorf again

Fantastic stay Warm and friendly people everywhere Would love to come back one day Food great Transport easy We came for the football and found a city and people with the same values Can’t wait to come back

there was no air conditioning, and the sorroundings of the train station was not so safe at night