Восточная провинция, Саудовская Аравия: отели, где есть С баром

I don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.

I had a wonderful experience at this hotel. The location is perfect, providing easy access to major attractions and transport. The cleanliness was impeccable, and the staff's service was outstanding, always attentive and helpful. The facilities were generally good, though a few amenities could use some updates. Overall, I enjoyed my stay and would highly recommend this hotel. The food was delightful, adding to the overall excellent experience.

Отель очень большой, и обслуживание очень внимательное. Зарубежная гостиничная индустрия действительно хороша с точки зрения сервиса. Это не очень близко к аэропорту, но аэропорт Даммама фактически находится в пригороде. Отель не является частью центра города.

It was a wonderful two nights to stay here because atmosphere was a great and beautiful building. I highly recommend it to stay here.

Big qnd clean room.. love the boat ride❤ Clean and has very approachable staff👍

Потрясающий отель, отличное общение и очень профессиональный персонал, Захраа Марьям и Лайт, спасибо всем вам за то, что сделали наше пребывание без стресса. Номера-люкс огромные и в них есть все необходимое. Настоятельно рекомендую и обязательно вернусь снова.

Номер был забронирован для некурящих, но, к сожалению, им дали номер для курящих. Диван также был сломан. Мы обратились на ресепшен, и нам поменяли номер. Мебель старая.