Дата отзыва14 июля 2025 г.
Гость
This hotel is very clean and the location is close to all the main attractions. The facilities is good, I was able to use their swimming pool and other entertainment facilities. I would staying in this hotel again next time in Ottawa.
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Цена за ночь от:811 DKK
Дата отзыва11 сент. 2025 г.
Гость
My husband and I stayed here from September 9 to 10 last for our 20th wedding anniversary. We had a medical appointment down the road so it was a convenient location. Here are some of our observations where they could do better.
1. l use a cane with my disability, and there was no luggage trolly in the lobby when we arrived. I had to haul two heavy bags on one arm while using my cane with the other hand.
2. I checked to see that there was body wash for our evening and morning showers and the bottle was completely empty. The housekeeping staff hadn't refilled and we had to find someone to put a new bottle into the shower. It's a good thing I checked and didn't get a rude awakening in the morning.
3. The picture in the room looked as though something was thrown at it and went down the glass. There were two streaks and it was very disgusting.
Obviously, the cleaning had not been done properly in the room.
4. Nowhere on the website was there mention of a continental breakfast so we were quite surprised that there wouldn't be your typical eggs, bacon, sausage. Etc. It was very disappointing. We only found out because we got on the elevator, and there was an ad taped to the inside of the elevator. At the time of booking, all it said was free breakfast included.
5. The shower-head sprayed all over the ceiling when it was turned on, so we had to put a face cloth over it to contain the spray
6. The microwave glass tray did not rotate so when you put something in there, it didn't heat it up evenly. It actually burned the item.
7. Bathroom light fixtures were covered with caked on dust. I wrote my name in one of them.
It's Obvious that the housekeeping staff does not pay attention to cleaning - only does minimum.
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Цена за ночь от:531 DKK
Дата отзыва31 мар. 2025 г.
Гость
Все мужчины из обслуживающего персонала были очень милы и дружелюбны, но среди обслуживающего персонала была худая женщина с длинными светлыми волосами, у которой было очень плохое отношение. Когда я обратился к ней за консультацией, она вздохнула, и на ее лице появилось очень неприятное выражение, она выглядела очень нетерпеливой! Дайте этому персоналу очень плохой отзыв!
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Цена за ночь от:270 DKK
Дата отзыва2 янв. 2026 г.
Гость
This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
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Цена за ночь от:879 DKK
Дата отзыва2 июля 2024 г.
Гость
Great stay at falls! The building is a little bit old and air is not really fresh, staff are friendly.
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Цена за ночь от:730 DKK
Дата отзыва19 июня 2024 г.
Гость
The facilities is old and worn out, i.e flooring, walls and lighting; it needs serious renovation. For the price, it's a ripped off. The location is very convenient, at the same time is noisy.
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Цена за ночь от:626 DKK
Дата отзыва16 мар. 2024 г.
Гость
Мы были в номере 903, из него открывался потрясающий вид на водопад Подкова! Кровати были великолепны. Это было в нескольких минутах ходьбы от множества ресторанов. Парковка дорогая, поэтому мы заплатили 20 долларов за ночь в отеле в квартале отсюда.
Внешняя часть наших массивных окон была очень грязной, что разочаровывало, учитывая, как много мы хотели насладиться видом. Когда мы попросили дополнительное одеяло, на стойке регистрации нам сказали, что у них нет дополнительных одеял! Нелепый. Цены на обслуживание номеров были довольно высокими, поэтому мы пропустили это.
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Цена за ночь от:1 472 DKK
Дата отзыва6 июля 2024 г.
Гость
We are happy to stay in doubletree … the room is clean and good fit with family and kids… also our room can see the fireworks…. And I checked with front desk, all the rooms can view the fireworks. I definitely will come back to this hotel again.
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Цена за ночь от:1 292 DKK
Дата отзыва2 сент. 2025 г.
Abraham Yoo
It was recently renovated hotel like new. Horse racing view directly from hotel room was an amazing experience.
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Цена за ночь от:980 DKK