Дата отзыва3 сент. 2023 г.
Гость
The hotel is in a very picturesque location, overlooking a lake. The bedrooms are large, with comfortable beds and prices for a stay are very reasonable. Having said that, the completely uncalled for surly, unfriendly and distinctly unhelpful of one member of staff at reception when we returned to the hotel after going to the Newton Abbot races soured the overnight stay for our group of 7. Firstly, after serving drinks to two members of our group, who arrived at the hotel ahead of the rest of us, he didn't allow them to take the drinks outside to a veranda area so they could have a smoke and could provide no good reason for refusing the polite request. Secondly, when the rest of us arrived at the hotel at around 11.30pm the bar was shut and he refused to serve us any drinks, even though we asked politely, merely wanting one more drink before going to bed. He was also curt, rude and distinctly unhelpful when we asked him to point us in the direction of our rooms, giving one word answers and seeming to regard us all as a hindrance to him. All in all, this experience made us regret our choice of hotel and we are disinclined to return to the hotel in future.
A further gripe was that the breakfast service was poor and slow, with cooked breakfasts taking 25 minutes to arrive and many key items missing and not replenished unless guests specifically asked, including cups, tea bags, sugar and orange juice,
Развернуть
Цена за ночь от:399 BRL
Дата отзыва23 нояб. 2025 г.
Гость
I had an outstanding experience at Leonardo Hotel Plymouth. From the moment I arrived, the staff were warm, welcoming, and incredibly professional, making check-in smooth and stress-free. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed and modern amenities that made my stay relaxing.
The location is perfect—right in the heart of Plymouth, close to the waterfront and local attractions, which made exploring the city effortless. Breakfast was excellent, offering a wide variety of fresh and delicious options to start the day.
What truly stood out was the attention to detail and the genuine hospitality of the team. They went above and beyond to ensure everything was perfect. I highly recommend Leonardo Hotel Plymouth to anyone looking for comfort, convenience, and exceptional service. I’ll definitely be returning!
Развернуть
Цена за ночь от:399 BRL
Дата отзыва22 нояб. 2024 г.
DavidH33
This is very good for a 3-star hotel at the price charged, and the management has taken steps to rectify some of the problems mentioned in other reviews. My wife and I were in a standard twin room which has been recently refurbished. The room was simple but had new furniture, carpet and bathroom suite and was pleasantly decorated. The mattresses were comfortable. The buffet breakfast offered a good choice, but the sausages could have been of better quality. There was entertainment in the form of different solo vocalists every evening starting at 8.00pm. This was slanted toward an older clientele (centring mainly on coach parties), and many have limited appeal to younger customers. The bar prices were fairly average, with a 2 for 1 offer for the coach parties (not us). The big criticism many reviewers have of hotel internet has been addressed and there was good free internet in our room with a download speed in excess of 20 meg. There is no dedicated car park, but ample unresticted street parking all around the hotel, certainly at this time of the year. There is a rear hotel entrance adjacent to the coach car part that is only about 300 metres from the seas frong. The Babbacombe cliff railway is only a futher 100 metres away. Also close to this rear entrance is a Tesco Express. There are several restaurants and pubs within walking distance, as is Plainmoor, the home of Torquay United.
We felt that the downsides were minor but some customers may miss having a room fridge or in room safe, and as mentioned the breakfast could be improved with quality sausages and grilled rather than tinned tomatoes. One oddity in our room was that a mains power outlet next to the tea/coffee tray had had a blanking plate fitted, when a 13 amp socket would have made it possible to use the kettle in that position (looks like a very easy fix if management read this).
Развернуть
Цена за ночь от:202 BRL
Дата отзыва31 дек. 2024 г.
Mark GBR
Бронирование в последнюю минуту, так как мы проезжали через Эксетер, навещая семью. Номер был приличным, с удобной кроватью. Ночью был слышен небольшой шум со двора, где играла музыка, которая прекратилась около 10 вечера. Никаких проблем. Отличное центральное расположение и спокойная ночь. Никаких бесплатных туалетных принадлежностей 🧴, даже зубной щетки 🪥 — просто утомительно идти и покупать их. Я спросил на стойке регистрации, но он просто покачал головой. 🤷♂️В 99% отелей, в которых мы останавливались, они есть — кажется, немного тесновато 🤣 — в любом случае, никаких проблем с номером или местоположением, так что мы бы остановились здесь снова, если бы это было необходимо. 👍
Развернуть
Цена за ночь от:510 BRL
Дата отзыва30 дек. 2023 г.
Гость
I am a frequent returning guest.
The hotel is situated at bottom end of Totnes main street. It is a busy hotel and bar, serving food. The building is old with one central staircase leading to rooms. All the rooms I have occupied are very clean, decorated in a tasteful way and the beds are comfortable.. Teas are good quality Tea Pigs a small coffee machine is also provided, plus a bottle of water.
I am a coeliac and vegetarian. Eating in other hotels is almost impossible,they simply do not cater for my dietary requirements,thankfully I am guaranteed a delicious breakfast here.
One of the most important reasons for returning here is the customer service. The staff here are really approachable and friendly. Any issue you may have regarding your stay, they will do their best to help you resolve.
T have stayed in other hotels etc if there aren't any vacancies here but from my experience if you like a relaxed friendly environment, lovely rooms, location Totnes as a base, then this is the place to come .
It is also a short walk away from the most beautiful cinema I've ever been in, which is tucked away, along the main high street,
My only wish is that more free parking was available . The hotel offers capacity for approx 6 cars at the rear of the hotel. There is plenty of paid parking in main street and nearby Morrisons.
Развернуть
Цена за ночь от:442 BRL
Дата отзыва3 мар. 2026 г.
Гость
Only stoped the night great customer service from the staff the hotel is nice and clean and the room had shower and bath and the double bed was really comfy tea and coffee facilities in the room excellent stay
Развернуть
Цена за ночь от:455 BRL
Дата отзыва15 авг. 2023 г.
Гость
Lots of not great reviews out there but I found the hotel nice. The hotel is well placed, clean and staff are courteous.
We stayed in a family room (316) and were very happy. It was spacious and clean and even had a separate connecting room should you have needed it.
Wifi was very good allowing me to stream Netflix.
Breakfast was good, self-service with a nice selection of hot and cold. Two rows of hot food so that you didn't have to wait for a replenishment. Bacon, sausage, scrambled egg, hashbrowns, beans and tomatoes. Continental - toast, mini-croissants, yoghurt, fruit compote, good selection of cereals.
Breakfast is £10 adult and £7.95 for kids. I thought it was a little pricey for my 5 year old who only had a slice of toast and a bowl of cereal. It would be nice for them to offer a free breakfast for under 5's with a paying adult.
Downside - management really need to update the reception toilets - the peeling plaster and movement sensitive lights at the end of the dark corridor are slightly reminiscent of a Steven King novel)
No parking, but there is plenty near by and that is to be expected in a central hotel right by the shops/restaurants.
I would recommend it.
Развернуть
Цена за ночь от:505 BRL