Южная Суматра, Индонезия: отели категории 4 звезды

The rules for check-in is too much.. we must wait the queue around 40 mnts and the room still not available at 14:59 The location is hidden~ behind of another building The room is good The employees’s service 10/10 Location 6/10

Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts. The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors. While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang! Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis. Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional. Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!

Bwgus baru pertsma kali kesana rekomemdasi utk menginap hotel grandzuri

Good food, but room towel and bed sheet/cover were not good enough. It will be better to change the towel and bed sheet when it tore or the color change

The hotel is new and clean and is located very close to the airport. The help me with the shuttle two times and also it was great the possibility that it was possible to have breakfast very early in the morning due to Ramadan at 4 am I had early flight. Otherwise, no negatives the room is big and everything is great.

Setiap ke baturaja selalu menginap di hotel the zuri baturaja,,hotel yg nyaman bersih,semua stafnya ramah2,, breakfast enak2 yg pasti selalu ada pempek ☺️,, jgn lupa ya teman2 kalo ke baturaja menginap nya di the zuri hotel dan restoran baturaja 👍

Hotel location close to restaurants, mini market, ATM. I stay at room 603. Unfortunately I always got bad smell from drainage shower room.

Booked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping. Room was clean. Amenities are standard. There is no hairdryer, you need to request it. It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom. Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer. Bought hot Americano and Cappuccino, they were good!!

I stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.

Я бы сказал, что этому отелю нужен ремонт. Расположение, удобства и всё в порядке. Но номер такой старый и немного жуткий. Ахха~ Я нашёл тараканов в номере и туалете. Разочарован для 5-звёздочного отеля.