The bed was fantastic, like sleeping on a marshmallow. The room decor I loved. It had a picture of the ocean that spanned the length of the room. I felt very welcomed when I entered because the bedspread said, ”Hello sunshine.” Cute idea. It was apparent that they are remodeling and still need a few tweaks here and there. There was no hair blow dryer and iron yet, there was a ironing board. Could use an extra garbage bucket and tissues box. The towels were soft and new but the tub needs to be replaced. It was developing a hole that they covered with tape. The utilities room had a broken down ice machine and washer/dryer. It looked to be like they were working to repair these items. The breakfast was unbalanced. They offered waffles, bread to toast, bagels, cream cheese, cereal. Could use some fruit and maybe oatmeal. Eggs would be good with a meat. Despite all, I see great potential of this hotel being one to return to.
Everyone was extremely friendly, our room was clean, they leave a cute little duck on the bathtub which I think is a cute idea especially if you have little ones. It’s in a great area lots of restaurants and stores around and easy access to get back to the freeway. I’d definitely recommend staying here.
The hotel was very good. My only complaint is that the water, for a shower at 9:00pm at night, was barely room temperature. Was very disappointed for such a nice hotel in every other way. Would reconsider staying again if it was in colder weather. I certainly hope that was an exception and not the norm.
Breakfast was also somewhat disappointing. No half and half (only Coffee-Mate) and no butter, only whipped margarine. Seemed pitiful. The hot food was marginal. The baked goods (I had a croissant, and my husband had a cinnamon scone) were phenomenal though. I hope you continue with those as they made up for the other food.
Also, Jasmine (our stay 10/11) was extremely helpful. She was clearly very busy working but when I asked if she had time for a question, she didn't look annoyed at all or miss a beat. She answered my questions with a great attitude. I then asked for directions, and she actually walked me outside so she could point out where to walk, along with sharing landmarks along the way so I could be confidant in where I was going. She is definitely an asset to your hotel as her hard work, knowledge and great attitude really shone. If I lived locally, I'd love to hire her with those stand-out qualities which seem hard to find these days.
Hotel is fine, but the air conditioners - wall mounted under the window like normal at this price point - make the bed in room 304 vibrate. Turned mine off, and still got vibrations from the neighbors' units. Ugh. Slept poorly. And the only reason I was there was to sleep. Will not return. Will avoid the brand going forward.
We absolutely loved our stay at Staybridge Suites Lexington South. Everything was spotless from the moment we walked in — super clean rooms and common areas. The location was convenient and peaceful, close to everything we needed without being in the middle of chaos.
The staff was incredibly kind and helpful every step of the way, and you could tell they genuinely cared. The amenities were top-notch — the kitchen in the suite was fully stocked with everything we needed, and the free breakfast was actually good (not just filler). We felt right at home, and it was perfect for our family.
Would 100% stay here again and recommend it to anyone traveling through Lexington.
The hotel was one of several on our 2000 mile journey and it was the best one of them all!! Very clean, very friendly staff, awesomely comfortable king size bed, washing machine and dryer right across the room from us. We wish we could have stayed longer. Perfect price!
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PPinto767”Exceptional Stay at the Galt House Hotel - A Louisville Gem!”
I recently had the pleasure of staying at the Galt House Hotel in Louisville, and it was nothing short of spectacular! From the moment I arrived, the warm hospitality and elegant ambiance set the tone for a truly memorable experience.
The location of the Galt House is unbeatable—right in the heart of downtown Louisville with breathtaking views of the Ohio River. It’s within walking distance to many attractions, making it perfect for both business and leisure travelers. The moment I stepped into the lobby, I was struck by the grand, modern decor that beautifully blends the hotel’s historic charm with contemporary elegance.
The room I stayed in was spacious, impeccably clean, and thoughtfully designed for comfort. The bed was incredibly comfortable, and the room offered stunning river views that made waking up each morning a delight. The amenities were top-notch, from the plush bathrobes to the high-quality toiletries. I truly appreciated the attention to detail.
Dining at the Swizzle Dinner & Drinks restaurant was an experience in itself! The rotating restaurant offers a unique and elevated dining experience with panoramic views of the city skyline. The food was exceptional, with a variety of locally inspired dishes that were both delicious and beautifully presented. The staff went above and beyond to accommodate my dietary preferences, showcasing genuine care and hospitality.
The service throughout my stay was exemplary. Every staff member I encountered was friendly, professional, and genuinely committed to ensuring my stay was perfect. From the concierge who provided excellent recommendations to the housekeeping staff who kept everything spotless, the level of service exceeded my expectations.
I also had the opportunity to relax at the hotel’s RIVUE Tower Pool, which was a tranquil oasis after a day of exploring the city. The facilities, including the fitness center and spa, were well-maintained and provided an additional layer of luxury to my stay.
Overall, my experience at the Galt House Hotel was nothing short of extraordinary. It’s a fantastic blend of southern hospitality, luxury, and comfort. I would highly recommend this hotel to anyone visiting Louisville. It’s not just a place to stay—it's an experience you won’t want to miss!
Rating: ⭐⭐⭐⭐⭐ (5/5)
MMareaHarrisNICE LOCATION, NICE SPACIOUS ROOM, WE LOVED THE HAPPY HOUR AND APPETIZERS AND JUST A BEAUTIFUL PLACE TO STAY. VERY COMFORTABLE BED (PILLIOSW NOT SO MUCH) SHOWER GOT REALLY HOT WHICH WE REALLY APPROECIATED. ONLY ISSUE FOR US IS THAT WE DID HAVE A PET SMELL THAT WAS UNBEARABLE AT TIMES BUT THEY SAID THEY DONT BELIEVE OUR ROOM HAD A PET IN THERE BEFORE OUR STAY. I HAVE BAD ALLERGIES AND SNEEZED ALL NIGHT LONG
RRodger HutchisonKeeping in mind the price the hotel was not bad. The rooms were pretty clean. The bed was really soft even though I prefer a Firm bed. The ladies that were running the front counter while I was. There were very friendly and helpful. I even forgot my toothbrush and they gave me a free one. The breakfast that's included is okay for the average person. However, I may type 2 diabetic and the only friendly diabetic food. They had what was water. All of the food was high in carbohydrates. So bad for diaboth days. The hot item was biscuits and gravy was really hoping for some eggs. Maybe some bacon but no. In my particular room, which was one nineteen, the bathroom door could stand to be replaced lots of paint piling on it, and the bottom of it. Looks like someone had kicked it or something the bottom piece was coming off. The shower dispenser, the shampoo side kept falling. The little tables broke landed on my toes.
So I just left it down. If I was to ever return to Kentucky which nothing I have planned I would stay at this hotel. Agand just would remember to bring swimming trunks so I could use the pool. And just a little visual effects you. the fake bottles in the Pop machine or soda machines whichever you prefer couldn't stand replacing they look bad.
ГГостьThe hotel was very good. My only complaint is that the water, for a shower at 9:00pm at night, was barely room temperature. Was very disappointed for such a nice hotel in every other way. Would reconsider staying again if it was in colder weather. I certainly hope that was an exception and not the norm.
Breakfast was also somewhat disappointing. No half and half (only Coffee-Mate) and no butter, only whipped margarine. Seemed pitiful. The hot food was marginal. The baked goods (I had a croissant, and my husband had a cinnamon scone) were phenomenal though. I hope you continue with those as they made up for the other food.
Also, Jasmine (our stay 10/11) was extremely helpful. She was clearly very busy working but when I asked if she had time for a question, she didn't look annoyed at all or miss a beat. She answered my questions with a great attitude. I then asked for directions, and she actually walked me outside so she could point out where to walk, along with sharing landmarks along the way so I could be confidant in where I was going. She is definitely an asset to your hotel as her hard work, knowledge and great attitude really shone. If I lived locally, I'd love to hire her with those stand-out qualities which seem hard to find these days.
KKenzieLee5This hotel was in a perfect location for our families spring break trip while we visited the Mamath Caves, Lost River Cave and the National Corvette Measume. Plenty of restaurants around and easy on/off of the main hwy. Breakfast being included was a plus. My boyfriend enjoyed the biscuits and gravy and the kids loved the waffles. The pool and hot tub were loved by all and we went in them all of the three nights we were there. The rooms were average size and nothing special, could use a little fixing up here and there and maybe some hooks on back of bathroom door or a rack above toilet for a place to hang towels but it was a place to sleep and shower. One thing I can say is that the parking lot was not very large in the front of the hotel and most spots already taken as times we came and went so we had to park on the side lot which is on a slanted hill and it's a pain in the butt getting in and out. We would still stay again as the price for what you get was the best we found around.
ГГостьThe bed was fantastic, like sleeping on a marshmallow. The room decor I loved. It had a picture of the ocean that spanned the length of the room. I felt very welcomed when I entered because the bedspread said, ”Hello sunshine.” Cute idea. It was apparent that they are remodeling and still need a few tweaks here and there. There was no hair blow dryer and iron yet, there was a ironing board. Could use an extra garbage bucket and tissues box. The towels were soft and new but the tub needs to be replaced. It was developing a hole that they covered with tape. The utilities room had a broken down ice machine and washer/dryer. It looked to be like they were working to repair these items. The breakfast was unbalanced. They offered waffles, bread to toast, bagels, cream cheese, cereal. Could use some fruit and maybe oatmeal. Eggs would be good with a meat. Despite all, I see great potential of this hotel being one to return to.
ГГостьWe’ve stayed here before and we really like this hotel! It is decorated in a beautiful modern design, always clean, always friendly and helpful staff. It is very close to restaurants, grocery stores, etc. Erlanger has about anything you could want from a smaller city without the crazy traffic. But you’re close enough to Newport, Covington, Cincinnati that it’s a fairly quick drive anywhere in the metro area. Breakfast has many hot items to choose from. Very nice hotel and we will very likely stay there again in the future.
ГГостьNice hotel that offers well. It is not in a ”bad” part of town, in itself, but it also felt a little more industrial around it than expected.
У него нет отличного ”готельного запаха”, который обычно связан с хлориной или уборщицами. Услуги были хорошие, и комната была чистая. Кто-то попнул на стороне бассейна, когда мы приехали, хотя это не была какая-то вина отеля. Он был быстро закрыт на ночь и вновь открыт на следующее утро. Служба была дружелюбна, и мы не можем сказать, что там были какие-то реальные улитки.
Было немного странно, что мы забронировали номер с королевской кроватью и вытаскиваем диван для 4 человек, но, прибыв в комнату, не было ни подушки, ни подушки для вытаскиваемого дивана. Нам пришлось просить о льняной, и она была быстро доставлена в нашу комнату, просто казалось, что мы четко забронировали номер для 4 человек и не имели льняной для него.
ГГостьWe ate breakfast and it was great as expected. Our room was a little different. There was thick dust at the top of the ceilings and around the floor. The lights were dirty to touch. The comforter had an orange food stain as well as the pillow had something red spilled onto it. We got there late, so we just dealt with it. As far as checking into the hotel, When I was on this app, it was originally $49 for a king size, then jumped to $69 for 2 adults, 1 teenager, and 1 toddler. I had already prepaid as well. Then I got to the front desk and they wanted to charge me $20 more for the teenager. I even showed him I put it down on the reservation, then he printed me out a receipt telling me I did not. I was about to sleep in my car. He said since my husband was a veteran, (he seen it on the license) he said just don’t worry about it.
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