Macdonald Norwood Hall Hotel

Recently stayed overnight for a wedding we were attending at the hotel. Staff were very attentive and welcoming. We received a free upgrade and the rooms were spotless. Breakfast the following morning was more than adequate with the option of a full scottish along with an array of food for a continental breakfast. I would have no hesitation staying at Norwood Hall again

環境優美，大堂非常漂亮。我們很喜歡這樣的佈置。

Hubby and I had the Sunday roasting board on an Itison voucher. We also had starters, both of which were very good. However, the star of the show was the roasting board itself. Roast beef cooked to perfection, melted in the mouth. Really moist and tasty pork. Plenty of both to share between us, along with roast potatoes, carrots, brocolli, creamed cabbage and yorkshire puddings. First class. We also had a couple of drinks in the whisky room, very reasonably priced. Really enjoyed it.

Just perfect! We were transported back to the fairytale of good old Scotland. A tartan clad mansion with exquisite food, superb drink options by the fireplace, a quaint library and quintessencially Scottish decor. Friendly staff, cosy rooms and soft beds!

The Norwood Hall Christmas lunch Host the Roast experience was a cold experience and was simply not good enough. The salmon/soup starter was fine, but the main course was simply cold. All the veg dishes were put on the table, followed in due course by cold plates, and finally the meat was delivered to be carved at the table. No one had anything hot for their main course! One of the two tables did not receive their roast potatoes. The pre-requested GF non meat main course was mythical, despite emails and a pre-event visit to confirm this request. Staff knew nothing about it. The guest was finally given a plate of vegetable wellington - obviously not a GF alternative. They ended up eating only some cold potatoes. The GF dessert was simply fruit salad, produced only when reminded that the tart dessert would not be appropriate. The cheese board was tasty, but again no GF biscuits were provided. The £100 cost for this experience was not reflected in the service or food served. Hot food is a basic requirement and not an optional extra. Failing to provide pre-requested dietary food is quite disgraceful. Going out for lunch on Christmas Day was supposed to be a treat, but Norwood Hall brought no joy on this occasion.

We had an excellent 2 night stay at this beautiful hotel. Lovely food. Very friendly and efficient staff. Special thanks to Carla who gave us information on the history of the hotel. Will definitely be back. Would highly recommend staying here.

I have not stayed here for a long time but it is still fabulous - the reception staff and in the restaurant were also lovely - special shout out to Carla who was particularly helpful and friendly, it makes such a difference when you are travelling alone to have someone take time to talk.

Had a wonderful stay at Norwood. Staff was very friendly and accommodating. Dinner was excellent and fast with excellent service. Room was very nice spacious and luxurious with bathrobes and slippers. 10/10 would recommend and would visit again.

Afternoon Tea was awful. Not the quality expected nor advertised on website. Not the usual room, tea arrived one on stand one on plate. Portions meter fir the price. Totally different from previous experience which was fabulous. Will be avoiding in future