Bellevue Hotel and Spa

Это был наш третий раз, когда мы останавливались здесь, и, к сожалению, обслуживание ухудшилось. Комната была очень удобной, за исключением острого металлического предмета, торчащего из пола. Вторая кровать, которую мы просили, не прибыла до 23:00. Когда мы приехали, была свадьба, на которой до поздней ночи звучала очень громкая музыка. Завтрак был холодным и выглядел как остатки свадьбы (увядшие фрукты и т. д.). Когда мы начали играть в карты, пришли в вестибюль в ожидании трансфера из аэропорта, нам сообщили, что игры НЕ разрешены! В баре не было белого вина все выходные. Общее качество и сервис снизились, в то время как цены на hotel.com остались прежними. У нас был массаж в спа-салоне, и Меррит был потрясающим! К сожалению, в следующую поездку не остановимся здесь.

The Hotel is on a Hill, and you`ll need to be fit to get up to it from the main Road, as there are no Public Buses that gets to it. You`re better off taking a local Taxi/Uber.

the room temp control doesn't work and they wont change our room saying all room doesn't have room temp control so its freezing to sleep and the extra bed comfort is dirty, the room smells food randomly and also we because of the loud club we couldn't find parking or sleep

We spent over 300,000 birr for graduation cermoney last week but the service we received from the so called Manager was very disappointing and unprofestional . He just isn't FIT to be a manager at all. Him and his assistance (she is a women) doesn't communicate at all. Very unorganized and rude. We were promissed the top floor which was 9th (that is the best room they have) but the manager and his assistance made last minute changes and put us on the 7th floor. They didn't keep their promise . They don't even know how many people 9th floor can fit. If the manager doesn't even know how many people each floor can fit, then they shouldn't deserve to be a manager. We asked to talk to the owner but he refused to give us the owners contact . They gave us only 2 waitress for 72 people. The beer was warm and dusty. The DJ was actually NOT a DJ. He was an electrician acting as a DJ. What kind of hotel does this???? Guess what? On the actual day, the manager turned his phone off and disappeared . What a manager!!! Simply put this hotel SUCKS! Spend you money some where else where managers actually keep their promisses and treat you with respect . We will NEVER ever go back to this hotel .

Noise from the club on 9th floor. It was impossible to sleep until 2:00AM

Most of the things in the spa were not working. We booked it to enjoy the spa. The pool was cold.

Very safe and clean all employees nice and friendly specially front desk & serves they really doing excellent job they make you very comfortable to stay i am very happy to stay for 3 weeks & i can't wait again to stay this hotel next month 🙌

Super😀

The room as clean and in Great condition. Wifi was slow. The bed was not comfortable at all!