Alexander House Hotel

При первом прибытии отель показался мне очень хорошим, это хорошая база, но как система "все включено" он не самый лучший. Напитки были действительно хорошими, но еда подвела. Было бы неплохо, если бы днем ​​у бассейна играла немного музыки, а не просто фоновая музыка. Также атмосфера ночью просто унылая, было бы неплохо организовать какие-нибудь развлечения ночью, но это не испортило нашу неделю, деревня потрясающая, и в итоге мы почти все вечера ели вне дома, так как еда не соответствовала уровню 4-звездочного отеля, к сожалению, мы не вернемся.

Мы только что вернулись после нашего первого визита на Крит. Нам очень повезло с погодой. Несколько дней было более 30 градусов. Прибыли в отель в полночь, нас встретил очень дружелюбный персонал. Нас проводили в номер, который был очень просторным для нас. Прекрасный, чистый и современный. Отель был очень малолюдным из-за времени года, я полагаю, что бар еще не открылся, но это была середина недели. Прекрасный вид из отеля на залив. Поднялись на завтрак. Довольно хороший выбор. Свежеприготовленные омлеты из жареных яиц. Фрукты. Также есть сок и хлеб. Закусочная была хороша. Есть свежая пицца и мороженое. Обед тоже был в порядке. Мы несколько раз спускались вниз на ужин. Боюсь, было не очень хорошо. Приготовленную еду оставляли довольно долго. Поэтому она очень быстро остывала. Это не впечатлило. Хотя десерты были отличными. Расположение было нормальным. Примерно в пяти минутах ходьбы от пляжа. Если это можно назвать пляжем, лол. Места там не так уж много. Бары и рестораны на набережной. Сувенирные магазины и т. д. Мы арендовали машину, так как на самом деле это не очень близко к чему-либо. Но прямо у отеля есть автобусная остановка. Предупреждение. Там много ступенек, и это место не очень подходит для людей с ограниченными возможностями. Персонал очень внимательный и дружелюбный. 👍👍

Amazing hotel - very comfy beds, mini fridge in the room, air conditioning was really good. Pool was lovely, food was really nice- although it did feel like a lot of the food offered was the same each day, for all inclusive, can't really complain. Snacks (pizza, cookies) were great and drinks were good too. Hotel is just a short walk to the beach and the staff are really friendly, in particular the front of house manager and a couple of the bar staff. Hotel is also child friendly, my daughter had the most amazing time here as her first ever holiday abroad. Can't fault them.

We arrived quite late at the hotel and were greeted by a staff member who, unfortunately, wasn’t particularly welcoming. Since everything had already closed, there was no offer to check if we needed anything, not even a bottle of water. We were quickly shown to our room, located on the lower ground floor with a view of a wall—not the most inviting start to our stay. The pool area is lovely, but there are only 65 sunbeds for over 500 rooms, which makes it difficult to get a spot. As mentioned, guests reserve beds with towels, despite the hotel’s policy against it. Since there’s no lifeguard to manage the situation, this practice goes unchecked. To get a bed, you’ll need to be up early or, as we found, try your luck around 5pm. Another downside is the smoking around the pool. While I understand that Europe has different rules than the UK, it was inconsiderate for some guests to smoke right next to others, especially with children present. We also saw people bringing drinks and even eating pizza in the pool, and without any staff managing this, guests felt free to do whatever they liked. On a positive note, breakfast was definitely the highlight of the day, with a great selection. I do wish items like omelettes were available at lunchtime, as the lunch menu was quite similar to dinner, which became repetitive over time. Many guests, including ourselves, ended up eating out. The village and beach area, however, were a lovely surprise and by far the best part of the all-inclusive experience—far from the typical touristy spots found in the Greek Islands. Staff were hit or miss. The waiters and bar staff were friendly and chatty, but reception staff lacked warmth. They didn’t even ask how our stay had been when we checked out. Rooms are cleaned daily, but you need to be present to make sure supplies like soap and toilet paper are replenished. We went three days without hand soap simply because we were out and about and missed housekeeping. Thankfully, we had our own supply. Overall, we did enjoy our time here—the weather was beautiful, and we met some lovely people. However, given the shortcomings in service, the lack of pool management, and a few other issues, we wouldn’t stay here again.

Currently staying here in a sea view room, to look at the room is perfect, clean & spacious, however air con hasn’t worked since arriving, shower doesn’t either, sink plug broken & bathroom window doesn’t open. Reported all faults to be told they will mend it tomorrow and still waiting here on day 4. Can’t believe the incompetence as only hear for 7 nights, truly disgusting. Well that’s the rubbish out of the way as the rest of the hotel is fine, clean, friendly staff superb food and drinks are fine. The layout of the hotel leaves a lot to be desired and if you can’t do steps then don’t come because there are dozens of them. The situation with our room has put a dampener on the holiday as +30 degrees you need air con and a shower that works. Would I return? NO