Bhanwar Singh Palace

It was one of the worst hotel experience i have ever had, i was travelling with my wife and kid for a wedding, had a 2 nights stay. There is no elevator in the main building, rooms are very old and in bad condition, there was no hot water, no solution on complaining, 4-5 men barged into the room to check the water connection, wasted 2 hours and the manager had the audacity to say that ‘Ab to utni thand nhe hai, garam paani kyu hi chaie’, they do not provide even basic toiletries like a dental kit, staff is all rude, no valet service.

Staying for 8 days at the Bhanwar Singh Palace (BSP) was a wonderful experience. The period of staying at this palace from 22 June 2024 to 29 June 2024 was an absolute pleasure. From the moment I entered with my family through the grand gate of BSP and we were completely mesmerized by looking the entire property of this BSP. The architecture of BSP is just wonderful. BSP is surrounded by mountains and which enhance the beauty of this place. Especially night view of BSP looks very elegant. I stayed here with my family in Royal Villa room of BSP. The room was very spacious and elegantly furnished. Beyond the physical beauty of BSP, impeccable service truly made my experience extraordinary. My first interaction was with duty manager Mr. Abhishek Sharma while booking my stay at this property over the phone. After taking with him, I immediately booked one room for 8 days. He is very kind person ***** with distant vision, which is good for BSP. Second interaction with reception persons Mr. Dilip, Mr. Sandeep and Ms. Sajia was so worthy. They upgraded my room in villa and provided the room which have the best view. They quickly fulfil all the request raised by us at even late night or early morning. Moreover, my son and daughter enjoyed the park and as well as game zone of this palace. I together with my family enjoyed swimming pool, size of pool was giant. However, my daughter also enjoyed the baby pool. We enjoyed the BSP thoroughly. I would like to thank to housekeeping related staffs, they came to my room and clean every day. Dining was a highlight, offering delicious meals with a variety of choices in a sophisticated atmosphere. All the staffs were friendly and accommodating, always ready to assist with any requests. Overall, BSP provided a perfect blend of comfort, convenience, and hospitality, making my stay truly enjoyable. In future also whenever I will get some time to spend, I would like to visit BSP.

Undercooked food was served to our school group on 26th October... Property ambience is good and front office staff is also good... But food we were served was very bad. Under cooked paranthas , undercooked omelette sandwich was just like chutney on bread... No one from fb staff attended except serving guys... No senior present then after when I started saying chef came... And felt sorry.. Management is poor... They don't want to meet guest...