Hilton Garden Inn Albany Medical Center

The sports bar is missing a good menu variety the service is horrible. Since this restaurant is servecing the visitors that come to the Albany Medical Center should have better food & service for the visitors there. Really bad quality food & service.

Great location, easy parking and restaurant and Starbucks on site, awesome!! Great service also, especially front desk!

I only had a night stay in this hotel. I was very impressed and happy with my stay. I need to come back to Albany in the Spring for another conference weekend and will definitely be staying again.

Like: Location, Dining Options about 5 mins drive, Convenience, Easy Parking Dislike: The Hotel needs to modernize the aesthetic / decor of the rooms. Feels as if I walked into the 90's

Not very clean, no bags in the garbage can. Very noisy, staff not friendly. Someone on my floor up till 230 am banging their door open and closing

I generally like Hilton Garden Inns and they are usually my first choice when traveling. However, I didn't care for this one and won't stay there again. Unlike most other Hilton Garden Inns, this really wasn't a "garden-style" hotel. It was a high-rise with underground parking. The lobby wasn't on the first floor. You had to take an elevator up to the second floor to check in. And you had to use your room key to access floors. It was also in a congested area. None of these qualities are positives, for me. Despite all of that, upon entering I was pleased to find a Starbucks conveniently located in the same building -- on the first floor, as well as a restaurant. But my pleasure quickly turned to disappointment my first morning when I went to the Starbucks at opening time, only to find an employee sitting on the floor, locked outside, because whoever was supposed to open had overslept and wouldn't be arriving for another hour and a half. As for the restaurant that was on the first floor, it was basically a sports bar with a limited menu of food that turned out to be mediocre, at best. But, I guess when you're traveling and tired, it'll do in a pinch.

Property fine upset with ******* for not correctly changing night with hotel which did accommodate me but had no record of change and had to take queen bed instead of king and even paid ******* the difference in room cost Poor service with communication from ******* to hotel

Staff was nice at front desk but finding the parking lot was difficult because the hotel is attached to a hospital and its parking lot. Convenient food options and CVS around the corner. Housekeeping woke us up at 7:45 am by trying to open the door! Good thing we used the deadbolt! They said they didn’t hear an answer when they knocked/announced themself (we were asleep) and checkout is at 11. We were just like it’s not even close to 11, what the heck?

Pros - Excellent breakfast in restaurant (except coffee) - Starbucks in the building for excellent coffee - Good room and bed Cons - Parking lot is small, some worry about finding a space if we stayed out too late