Quality Inn Albany

We love that it was close to every place i had to go and very easy to locate. No bad comment about the place.

We were given a eoon with an adjoining room hollow door. On the first night, the neighbors had the TV on all night, quite loudly. They were to be leaving so I didn't ask that we be moved. Unfortunately, they either returned, or another party moved in, so that on our last (4th) night the TV was again on all night, even more loudly. I will stay at this hotel again when needed, but I will be sure to ask for a room without an adjoining door!

I was not informed of my cancelled reservation, and was still charged for a night stay that was not verified by the Quality Inn location.

After desk clerk pranced out of the back to tell me there was an extra charge (but never deigned to tell what it would be) for arriving 95 minutes early, waited. She let me into essentially unoccupied facility. The room, tho convenient, was sad. Dated trash papers in the closet and room corners demonstrated that any semblence of cleaning had not occurred in at least seven weeks. Attempts to recaulk bathroom left mold filled gaps throughout. Parts of floor had not seen a mop in a long time Bathroom supplies broken & left with substitutes. Bedding comfortable & room controls adequate. I spent several nights here in past years when it was a real motel and a credit to the chain but now just a pretty sign & lobby to suck unsuspecting folks off the road. OK, the mall is dying but this is no longer worth the risk to stay here. I WILL NEVER STAY HERE AGAIN and discourage any traveler from looking at this place. Sad, sad, sad.

Person checking us in was very friendly and promptly took care of a minor issue in the room when called.

The floor in the room was very dirty. My kids were barefoot in the room and their feet

The lobby was cleaned and renovated. The room need new curtains and bedspread. The bathroom need some update and around the toilet was dirty

wifi ****** hip hop music blasted from a car in parking lot bed was about to fall apart mattress was horrible fridge didn't work

Listing shows hot tub. I only booked because I needed a hot tub but the did not have one! Ticked me off from minute one.