Real Bellavista Hotel & Spa

I’m currently staying at this hotel in a premium room and very disappointed. Bathroom has mould and hotel does not provide any toiletries, drinking water or any tea bags. I have had these even in a three star hotels every where I have stayed so I was shocked to know that this hotel does not provide any of these basics. I’m worried now that will they provide toilette rolls when they finish. lol Was shocked to learn that Hotel charges for safe usage. That’s just money making scheme and nothing else. I have not checked TV may be that also I need to pay. Hotel charges €25 for kettle and €5 for iron per hour. I have always had these freely provided even by 3 star hotels. Hotel is about 20 minutes walk from beach and not ideal location unless you like to hike back every day from beach. There is a shuttle but you have to stick to timings and space availability. Room has air conditioning but controller to control temperature is so outdated that after 2 nights of trying I gave up and just sleeping with open windows now. There is something wrong with shower drainage as bad smell was coming through it. Only reason I am giving 1 star because Reception staff was helpful at times when needed, breakfast buffet/staff and cleaner services are good. Seems management is more interested in squeezing money out every possible way over facilities and customer service.

Advertised as all inclusive when it wasn’t. Unfriendly staff particularly the very rude older lady in restaurant downstairs, who pretended she didn’t speak any English but then I overheard her speaking English with other guests. Wouldn’t recommend.

El hotel está muy bien y personal muy amable, es disayuno tipo buffet está genial y la relación calidad precio es muy buena. Con piscina, gimnasio y spa incluidos en el precio está genial. Lo recomiendo para una escapada.

房間衞生面積大，設施齊全，早餐贊，除了床墊響需要改進，其他可以，，以後會再來

Extremely poor water flow from bathroom basin taps. Poor coffee quality from machines. Very good breakfast but not laid out in a practical order which meant a lot of unnecessary walking to collect associated foods. Reception staff need better standard English. Well positioned in town.

The property is relatively close to Old Town which can be accessed by driving, shuttle bus (when it's running), or walking. The property itself is dated and bathrooms need a good deep clean or renovation (grout between the tiles was either missing completely or black). Parking was an issue (holiday weekend) - if you absolutely need parking, make sure you reserve a spot with the hotel.

Excellent helpful friendly staff. Fast and efficient check in/out. Excellent buffet breakfast, goid bar and restaurant.

The VIP benefits were great and the staff provided excellent service. I did not like that the spa had many things out of order and they force you to buy a swim cap. The food was also not good quality

I beskrivelsen av det bestilte rommet var vi lovt balkong men ble plassert på bakkeplan blandt maur og andre insekter fra haven rett utenfor. Leiligheten ellers var rommelig og ok. Arrogant behandling av resepsjonen ved henvendelse.