SpringHill Suites Albuquerque University Area

the cleaning lady knocked at my door TWICE before the check out time of noon, once at ca. 09:30 and another at ca. 1130. I complained to the receptionist, who had the cheek to ask me if I had put the do not disturb sign on. The lack of courtesy at this hotel is stunning. Next time (not with me though), try knocking at everybody's door every hour. This is NOT a welcoming place and should not be patronized.

房間乾淨整潔，很寬敞，有微波爐，前台服務很好。

Had a booking issue that could not get resolved, otherwise stay was great, staff helped as much as possible. Breakfast was very nice

Really nice hotel, very affordable, the area isn’t great but it’s getting better! Great for hospital visits

We loved this hotel. It was the only one from the thousands we have visited that was well organised with not a lot of persanell.It was clean and the room was convenient and quiet without any noises. We recommend to every person or family to visit it if you are in Albourquerque.

Enjoyed my stay . Accept the elevator took awhile to come up to go down to breakfast. Breakfast wasn’t refilled. Didn’t get much breakfast

The Springhill Suites were beautiful and the rooms were very modern and comfortable. Obviously security is a big problem there but the parking lot was well lighted but not enclosed with fencing. The breakfast had the potential of being very good but 2 of the 3 food warmers were empty and 3 of the 4 coffee pots were missing and the other 1 was empty. I went to the receptionist to report the problem and she said they would be out soon but 20 minutes later, we still had no coffee. The Suites are very convenient to UNM and Presbyterian Hospital and the Ronald McDonald House is located in the Suites.

This is a beautiful property. We loved every minute of our stay. We felt so well taken care of by the staff!

This was a nice hotel and a good location. It was relatively easy to find and is right off the freeway to get to where we needed during our stay. The room was very clean and a lot bigger than expected. We had a couple minor items that didn’t work well for us: 1. The shower water drains to the middle of the bathroom. Perhaps this is by design for wheelchair accessibility but it created a difficulty because you had to put a towel down as a dam to block the water from running to the door and then wade through the water to a dry towel on the floor at the other side of the bathroom. It was just very messy and inconvenient. 2. Most of the pillows were completely flat and provided no support. It took two stacked pillows to get the head support that a normal pillow would provide. 3. While breakfast was overall fine, it would have been nice to have just plain scrambled eggs and bacon.