The Grand Plaza Hotel Smouha

Hotel location is nice, very close to shopping mall, and breakfast is good.

沒有拍照，沒興趣拍照。在埃及大半個月，這個酒店是最差的。首先外國人住要額外加25美金一個晚上，預訂了還不讓退。房間一個特別特別小的窗户，特別壓抑，衞生條件一般，床很不好，早餐很不好，吃完一身油煙味。全部是當地阿拉伯人。總之，不建議入住，體驗特別特別不好……

Très bel hôtel, bien situé, le personnel est accueillant et arrangeant. Le petit déjeuner est copieux. Satisfait de mon expérience dans cet hôtel.

Hotel is located on the other side of Pharos University, and right next to a mosque. Keep that in mind if you are sound sensitive because of the early morning muezzin singing. The area itself is ugly and not worth anything for tourists. The hotel has a fairly good lobby; staff very friendly and competent. Several elevators. My room was very spacious and equipped with everything I needed, incl. a fridge, coffee-tea maker, Bed was pleasant; I got a good night's sleep. Breakfast is included, which is typical Egyptian, with warm food (grilled veggies, refried beans, boiled eggs, goat cheese, a variety of breads, small danish, and some fruit. Outside, a cook prepares you an omelette, very nice. Wifi worked well in the hotel throughout. Clean hotel, a big plus for Egypt. Bathroom was roomy, with a shower. I would return there, if I had something to do in that area. It seems to be frequented by young local sport teams, but there was no noticeable noise from the inside.

The hotel is clean and the area is okay but I was so un lucky to be placed near a room of young teenagers that they kept talking and laughing till 3 am and the isolation of sound in rooms in this hotel is non existent almost . What is sad that this group of people are up at 8 am and the loud voices of people cleaning and the hoover woke me up ! Which made my sleeping and resting experience terrible I slept almost 4 hours ! I stayed in July or last June it was was not that noisy ! Literally people are not considerate or the sound isolation in rooms need to be amended . This stay was the worst I had ever in hotels in terms of ability to rest and sleep because of the outside noises!!

Very nice rooms and bathroom in good condition (i.e. Western standards). The staff are efficient and friendly and booking in was very quick. The only problem I had was with trying to read in the room as the main lights are very weak. The restaurant also had very efficient staff and there is a good working atmosphere amongst the team. The dessert to die for is "Om Ali" (mother of Ali), an Egyptian classic, with puff oastry, cream, almonds, raisins and pistacchio nuts. First time and we had 2 portions it tasted so good.

The hotel staff are very professional and friendly the room was well cleaned , no hidden fees or taxes and I will go there again . The reason for the booking was to make sure that my family can be near an international school to set for an exam so if this is your case as well then this hotel in Smouha is a very good option .

Very bad experience. Money was taken from our rooms and when we reached out to the manager they kept ignoring us and they refused to show us the camera footage. Then the head manager talked to us in a really rude and unprofessional and we didn’t get our money back

We were very satisfied by the hotel’s service and it is really worth it to try . The rooms were very cleaned and well arranged. The hotel’s price added an extra edge in how this hotel is special . The reception team was doing very well answering all our questions . The staff-room was very professional and did their job well .