Diplomat Hotel Alice Springs

Отзывы об отеле Diplomat Hotel Alice Springs

Diplomat Hotel Alice Springs

20 Gregory Terrace, Alice Springs, Northern Territory, 0870, AustraliaПолная информацию об отеле
Diplomat Hotel Alice Springs
Diplomat Hotel Alice SpringsDiplomat Hotel Alice SpringsDiplomat Hotel Alice Springs
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Честные отзывы об отеле Diplomat Hotel Alice Springs от реальных посетителей

7.8/10
Хорошо
Отзывов: 130
Честные отзывы
Местоположение8.7
Удобства7.1
Сервис7.4
Чистота7.7
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Все отзывы(130)
Положительные отзывы(28)
Отзывы с фото/видео(5)
Хорошее расположение(13)
Удобное расположение(3)
Отрицательные отзывы(2)
Гость
Одноместный номер
Дата заезда авг. 2025 г.
В одиночку
Отзывов: 5
8.0/10
Очень хорошо
Дата отзыва 9 сент. 2025 г.
Great location. Walking distance to supermarket and eateries. Basic room good for 1-2 days stay.
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Гость
Стандартный номер с кроватью «queen-size»
Дата заезда июля 2025 г.
В одиночку
Отзывов: 1
7.5/10
Дата отзыва 11 авг. 2025 г.
Love the location .. centre to shops n eateries .. except the hotel don’t hv a lift so you need to carry your luggage up the stairs.. rooms are simple no frills
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MarjoryGBrown
Стандартный номер с кроватью «queen-size»
Дата заезда дек. 2025 г.
Поездка с друзьями
Отзывов: 1
7.5/10
Дата отзыва 20 янв. 2026 г.
Awesome staff friendly and very helpful.. I would stay here again
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Гость
Двухместный номер
Дата заезда авг. 2025 г.
Пара
Отзывов: 1
8.5/10
Очень хорошо
Дата отзыва 22 сент. 2025 г.
The check in experience was not good. Room was fully paid for but had to provide credit card even though I don't have one. Desk clerk made it quite clear that any damage would need to be paid for. why, because I am Aboriginal (he did not say this but it was clear in his attitude). He also mentioned about guests. for a company that makes a substantial amount of money from the Aboriginal community it is sad that you have prejudiced people welcoming guests.
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Гость
Двухместный номер
Дата заезда июля 2025 г.
Пара
Отзывов: 1
8.0/10
Очень хорошо
Дата отзыва 25 авг. 2025 г.
It will be good if they provide room service even if I was staying 3 days 2 night. Overall great location and spacious room. Clean and tidy too.
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Гость
Двухместный номер
Дата заезда нояб. 2025 г.
Пара
Отзывов: 4
7.5/10
Дата отзыва 25 дек. 2025 г.
The overall experience was okay. Staff was very friendly.
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Susanna NZ
Стандартный номер с кроватью «queen-size»
Дата заезда июня 2025 г.
Пара
Отзывов: 1
8.0/10
Очень хорошо
Дата отзыва 5 авг. 2025 г.
Good location. It's just noisy during the night; we can hear people on the street screaming. More security is needed to prevent non-customers from entering the property.
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Гость
Двухместный номер
Дата заезда июня 2025 г.
Семья
Отзывов: 1
7.0/10
Дата отзыва 15 июля 2025 г.
When checking in the person on reception was very blunt and treated us as an inconvenience The room was fine.
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Гость
Одноместный номер
Дата заезда мая 2025 г.
В одиночку
Отзывов: 2
8.0/10
Очень хорошо
Дата отзыва 7 июня 2025 г.
Good location. Room and building a bit tired and a bit noisy at night. Shower was leaking very badly.
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Гость
Стандартный номер с двумя кроватями
Дата заезда авг. 2025 г.
В одиночку
Отзывов: 76
10/10
Превосходно
Дата отзыва 24 сент. 2025 г.
Centre of town. Has a pool and laundry. Just by a supermarket etc.
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Гость
Двухместный номер
Дата заезда июня 2025 г.
Семья
Отзывов: 6
7.5/10
Дата отзыва 30 июля 2025 г.
Hard to perfet lock the door. Bathroom old and used equipement, poor cleanes.
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Гость
Стандартный номер с кроватью «queen-size»
Дата заезда мар. 2025 г.
В одиночку
Отзывов: 1
8.5/10
Очень хорошо
Дата отзыва 7 апр. 2025 г.
Room is clean and the location is perfect as it’s right at the CBD. However, the security screen door has no lock ( I was on upper floor) which means it’s useless.
Перевод
Ответ от объекта размещения: Hi Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our central location and found the room clean. However, we sincerely apologize for the concern you raised regarding the security screen door. The safety and comfort of our guests are a top priority, and we take your feedback seriously. Rest assured, we will address this issue to ensure that our security measures are up to standard.We truly appreciate your input and hope to welcome you back for an improved experience.Best regards,ReceptionDiplomat Hotel
Гость
Стандартный номер с кроватью «queen-size»
Дата заезда окт. 2024 г.
Бизнес-путешественник
Отзывов: 1
5.5/10
Дата отзыва 25 нояб. 2024 г.
The room was dirty, there were stains and what looked like a cigarette burn on the carpet, the curtains were mismatched and dragging on the floor, bathroom had cobwebs in the corners, shower head clogged and clearly had been for a long time. Staff smoking outside my room while tidying up. Centrally located in Alice Springs which was helpful. Restaurant and cafe were nice. Unfortunately this was a generally unpleasant stay and I would be reluctant to stay again.
Перевод
Ответ от объекта размещения: Hi,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. It is concerning to hear about the cleanliness of your room and the maintenance issues you mentioned. This does not meet the standards we strive to provide for our guests. We have shared your comments with our housekeeping and maintenance teams to ensure that these matters are addressed immediately.We also apologize for the staff's behavior outside your room, as this is not reflective of the level of service we expect from our team. We appreciate you mentioning the positives, such as our central location and the restaurant and café, and we’re glad those aspects contributed to your stay.We truly hope to have the opportunity to provide a much better experience should you choose to stay with us again in the future.Best regards,ReceptionDiplomat Hotel
Richard
Одноместный номер
Дата заезда янв. 2024 г.
В одиночку
Отзывов: 49
10/10
Превосходно
Дата отзыва 8 февр. 2024 г.
Convenient and good place for a few days in Alice springs ! Recommended
Перевод
Ответ от объекта размещения: Hi Richard,Thank you for your fantastic 5/5 review! We’re thrilled to hear that you had a convenient and enjoyable stay in Alice Springs. We truly appreciate your recommendation and are glad our location and amenities met your needs. We hope to welcome you back for another great stay in the future!Best regards,ReceptionDiplomat Hotel
Гость
Одноместный номер
Дата заезда апр. 2025 г.
В одиночку
Отзывов: 5
10/10
Превосходно
Дата отзыва 26 июня 2025 г.
Everything is great!
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