Amboseli Serena Safari Lodge

酒店的環境很不錯，綠化和風景出人意料的好。房間設施略顯陳舊。比較令人遺憾的是，服務員態度不是很好。剛入住的時候，兩個服務員把行李送到房間後就賴着不走了，直到給他們小費。服務態度會讓人感到不適。

酒店非常好

From beginning to end, our stay was faultless. We were fortunate to have Benson as our guide for our time at the lodge and cannot praise him enough. He truly made the experience for us and just wanted to ensure each drive was bespoke to our wishes. His knowledge was amazing and not only did we have the pleasure and privilege of being on safari, but we were all educated at the same time!! The lodge staff also work so very hard and are there for everything and anything you want and then some! The grounds are immaculately kept and the accommodation is spotless. We were in room 3 which was located not too far from reception. We were also very fortunate to be treated to a Bush BBQ, considering 3 of our party were vegetarian, this was not an issue. The dinner was 7 courses and we were treated like VIPs! We we even treated to a Masai dance from some members of the local village which was also amazing and an experience that we will not forget! Overall the food was just amazing and catered for everyone; the service was faultless at all meal times and we just felt so welcomed. We wished we could’ve stayed longer but at the same time felt so fortunate and privileged to of experienced everything we did! Would highly recommend Amboseli Serena Safari Lodges!!

Stopped here for one night as part of a week long safari. The standard rooms are in two long rows and we were located in room 10. We arrived for lunch before heading out for an afternoon game drive. The rooms here are lovely, each individually decorated in traditional colours with painted animals on the walls. There was plenty of storage space but like most, we were only here for one night. I would have like another but we were part of a week long safari tour and another lodge beckoned the following day. The room was clean and spacious. The only thing that didn't work well was the location of the fan, it was too far away from the bed to give any relief from the heat. We did have small USB fans which can be used with a power bank or via a plug with USB sections, so they provided some relief from the heat. The sockets in the room are same as the UK (although the sockets can accommodate other sizes but I cannot confirm what these are - you can see them on the picture of the bed). The door to the outside patio area is made of mesh (not glass). You also need to make sure the door is locked as the monkeys can and will make their way in. The Wi-Fi was good enough for our requirements. Staff were always visible and very helpful should you have any queries or problems. Dinner and breakfast times were much quieter than the previous 2 lodges. For breakfast, if you require toast, you need to ask for it - there is no toaster. Tea and coffee are also delivered to your table. The location of this lodge would be hard to beat and the views are great, especially if animals make an appearance. Outside our room, there were loads of vervet monkeys. We also had banded mongoose later in the day.

A wonderful lodge with great view on the Kilimandscharo. The rooms was stylisch and pur African style. The people who take care of the visitors are extremely friendly and professionell, especically Jaqueline (rest manager) and Patricia (hostess). Will be back again soon.

We stayed for 2 nights and had an amazing time. The pool and grounds were beautiful. You can see elephants from the gardens, and one even came close to the boundary. The food here is amazing and the best of our tour, we saw lots of elephants, baboons, lions and a serval cat. The serena hotels never disappoint!