So we arrived, room not ready but only a 15 min wait, which is fine by us. 40 minutes late we have to ask if the room was ready!! To be told we owed money, which obviously we didn't as it was a package holiday!! Then to be shown to a room with a double, when asked for a twin. The gentleman on reception is awful!!! No people skills at all, no knowledge or common sense. Good points, great location in my opinion, only 2 stops away from the central on the number 48 bus, which is a 2 minute walk away from the hotel. Great shower, with hot water. Room basic BUT clean. Last night here and we couldn't get in our room. We owed €26 euros for tourist tax & City tax, which surly could have waited until we checked out in 10 hours?!?! Would we return to this hotel? Unfortunately not due to poor check in and been lock out of our room. We are two women of mature age, NOT likely to do a runner or be dishonest.
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