Peninsula Resort & Spa

酒店旁邊公眾海灘旁的一家海鮮店非常不錯，就在海灘旁，但晚餐要預訂，不預訂沒有座位

Just come home from a lovely 11 night stay at the Peninsula Resort and Spa. We had a 2 bedroom suite with a balcony overlooking the sea and the salt water swimming pool. The beds were very comfortable, and the room was spacious. We opted for the all-inclusive plan as it wasn't much more expensive and worked out good value compared to eating out every day. The food was lovely. Just wanted to add a few improvements that could be made. The showers don't have a large enough screen, so the floor gets very flooded. We had two bathrooms, and one of them ended up swimming in water. The water was coming through an overflow plug on the floor, which seemed to be connected to the main shower and sink. We did mention it to the chambermaid who instantly contacted the maintenance team who put a filter in to help, which did seem to stop it from happening. Bubbles were coming out of the other overflow, too, and they did the same thing. We had a late checkout, so we were put in another room on our last day so we could go for a swim. The same thing happened in there, too, so I'm not sure if there's a problem with the plumbing. The food was very nice, lots of fruit and salad and a wide selection of hot food and deserts. I do think it would be nice to swap and change things around a bit more, though. There were definitely too many fries, even at breakfast. Had hash browns only two days of the stay. The drinks weren't the best either. The soft drinks tasted like water most of the time, and sometimes, they weren't being topped up with syrup, so tasted like soda water. The cocktails at the bar aren't properly presented, just in a paper cup, so I think they could work on their presentation. It might be all-inclusive, but guests still pay a lot to stay. Lastly, I would say staff in your dining room, shop, and your chambermaids were extremely friendly and always had a smile on their face and were happy to assist in any way. However some of your staff members were not as friendly and didn't feel very approachable, especially on your main reception desk. A couple of receptionists were really nice, but there were a few who who weren't as welcoming and helpful and came across a little rude. I do want to stress that we did have a lovely stay, and any negative feedback is purely just aspects that could be improved. Thank you to all your team, especially your catering team and your shop assistants. They really made our stay.

One night stay for a wedding. Absolutely stunning views and a beautiful setting for a wedding, but everything else was a bit disappointing. Due to the nature and length of our stay we didn't use many of the facilities, which did look lovely, but really nonplussed by the basics we'd have expected. Drinking water, for example, not included!!! 2 small bottles in room upon arrival, but when we asked for some more we were told 1 euro per bottle, and then told us there wasn't any and to go to mini market which was quite a walk away! Poor tea and coffee facilities in room, unimpressive towels and robes (small, old), toiletries poor and limited, toilets around hotel not particularly clean. It was fine but not what we expected for 4 star all inclusive and price! Style over substance.

The location has a superb view. All inclusive package was great deal. The food was splendid, drinks bit generic but beer and wine were fine. Entertainment was great, especially Greek evening with song and dance. The room was cleaned every day quite thoroughly. One thing... the hotel is quite a labyrinth so sometimes we got lost on our way throughout the corridors. I highly recommend booking airport taxy through hotel since the driver provided interest info on the Crete history. Also you can rent a car through hotel and visit beautiful Knossos Palace and sandy beaches. All in all we had a great time.

Nice view from hotel, good facilities, but that’s where it ends unfortunately. The restaurant is understaffed and constantly feels dirty with plates/glasses everywhere. The buffet is not well kept, again due to understaffing it seems. The areas you would want to be all inclusive are not, which feels like a bit of a waste of money given that you have to pay for food and drinks when swimming on the swim platform. The music at the pool area is louder than most nightclubs into your room till 1am. It isnt even good music which makes that much worse. Not entirely sure how this is a family friendly resort as none of us have been able to sleep and I’m pretty relaxed about these things but this was ridiculous.

Beautiful Views 😍 Hotel located on quiet and safe area Around Beautiful Views Delicious food , fresh drinks, lots option fresh fruits Cakes and biscuits fresh and tasty. Pizza 🍕 the best 👌 Lots of sunbeds- lift work properly. Reception desk always smile and helpful Thank u Tony for your kindness ❤️ 🙏 Family and couples hotel .

I have to say that it was an amazing vacation in a fantastic place . A good vacation is based on a few things: place, hotel, people, service received... The people that work at the hotel let us feel as at home. The hotel was clean, food was fresh with a variety of dishes. The people: Maria Irene, Antonio, Sofia,, Maria Cristina, Fotini, Marina, Claudia, Artem, Claudio, Babis, and rest of the team....were absolutely AMAZING and polite...... always smaling, patient, and ready to assist us....As I mentioned, it was like our family!!!!! To all of the team CONGRATULATIONS for contributing to enjoy an amazing vacation and stage. Thank you See you soon Vito