Hotel Cinnah

Unacceptable behaviour from Mustafa, front desk Staff was shocking! Mustafa, you let yourself down and your company, you should have been professional and polite. Instead before I opened my mouth, you raised your toned , told me not to go on anymore and shouted at me for looking around. Disgusting, immature, no words can describe. Not an official apology from management, they are arrogant and terrible for not really saying sorry. This is what you get sometimes when you travel solo as a woman, some men think they can treat you in a nasty way to satisfy their horrible ego. What reason do they have to be like the way they are? I was trying to change rooms after not getting sleep for a week, the noise from next room was unbearable. Kutay did try to accommodate me and promised that I would be moving to more suitable room. I don't really understand what Mustafa's problem with it all. He had a stinking attitude, he is so uneducated, he does not understand a word of English either. Only thing he is good at taking money, he is SO SO RUDE, OBNOXIOUS, HE ACTED LIKE AN *****. YOU DONOT TREAT YOUR GUESTS THAT WAY, GO AND GET YOURSELF SORTED. Also, I would like to say that the rooms are not comfortable at all, all about trendy look but no consideration to guest's needs, no wardrobe, draws, it is all a struggle. One good thing in that place is BUSE, lovely young Staff works at the coffee shop , she comforted me when Mustafa upset me. I never got angry, kept my grace. If you are a real man, you say sorry, if you can't say sorry, you are being a very low being.

Appalling hotel, dirty, broken, uncomfortable beds and very lumpy massive pillows. Sockets hanging off walls, chipped bathroom fittings & VERY dark (too dark to read at night) Shabby bar with limited food selection. Was scheduled to stay for 8 days but checked out & moved to the Sheraton!