Sonesta Simply Suites Detroit Ann Arbor

有電熱爐，環境一般，衹能説性價比比較高

不錯，乾淨，安靜

Another great stay! Always clean, comfortable, quiet. Kitchenette & so many items to use/borrow if needed is great, as are free washer & dryers available 24/7. Sometimes a wait on desk clerk but always because they're busy with keeping the property up to good standards! Never seen them them sloughing off. Always busy and super friendly!

The staff were all very welcoming and helpful. The hotel was clean and offered a free laundry room and cooking utensils. It was located next to plenty of food locations and was an overall pleasant stay. My only complaint was having to get new keycards every couple of days because they would stop working. Overall a great place to stay and I would definitely recommend it!

Hey, these folks know how to run a hotel. Kudos to them. One suggestion is to put an inexpensive arm chair. Unless sleeping, can only tolerate lying down for a while.

A Man Walked Into My Room! A man unlocked my door and walked into my room! We were both given keys to the same room. And I left right away and booked another hotel. To start, when I walked in, the receptionist didn’t acknowledge me and then acted like I was putting her out. After the man unlocked the door and walked in to the room, I was so upset, I said he should stay and I was leaving. I talked to the receptionist again and she said that my correct room was different and apologized but didn't make me feel safe. I said I wanted my whole refund and she said since I booked through a 3rd party. I’d have to talk to them. I called ******* and they talked to her and said they would get back to me within 72 hrs. I hadn’t heard back so I called the hotel. The manager said she had no idea this happened and the receptionist never put it in her notes or alerted her. So if I hadn’t called back, this would have never been dealt with. I was given a full refund, but I will never stay at this place again. This is the 2nd time I have had a bad experience with Sonesta brand hotels. This is ranked as a 2 star on Google, so I don't know how it is 3 on here. The hotel smelled musty and had a bad paint job covering up previous paint. How have people given this place good reviews is beyond me. The room was rundown and not what the pictures show. The staff was not dress in ratty t-shirts. The professionalism was terrible, until I talked to the manager.