The Retreat Port Stephens

Comfortable cottage with lovely staff. Cottage wasn't as clean as expected. Pool area was basic with a few sun loungers with no cushion/mattress which made lying by the pool quite uncomfortable. Beds and pillows were very comfortable though and cottage was spacious. Would have appreciated some cleaning products such as sponge and washing up liquid.

We've stayed at the Retreat with our Cavoodle a couple of times previously and have always loved it. This time was no exception. Streamlined check-in and all the amenities you could wish for. An extra special activity is the sand dunes directly behind the property which is a lot of fun to even just have some exercise. We'll come back again.

We checked in late to our cabin with our little dog and were amazed when we opened the back door to a huge fenced off grass area for her. Will try and book the same cabin next time.

The peace and quiet was lovely tucked away in a corner was great with lots of parking and a lovely pool

Very clean and our cabin had a safe grassed area for our furbaby.

I don't normally leave reviews but I just had to. The standard of cleanliness when we arrived in our cabin was very poor. We found hair (not just one or two, kept finding more) and sand on the beds and blankets. One of the pillows had a cluster of (live) bugs on it. The air conditioner was filthy too. Oh, and there was a long list of things you needed to do so as to not incur a cleaning fee, including taking out the trash yourself and folding the blankets and putting them in a box. Makes you wonder whether they're cleaned in between uses. The only reason I'm giving 2 stars rather than 1 is that it wasn't too expensive and the actual cabin wasn't too bad. Although, it's about average priced if you go as a couple so the price doesn't justify the state of the place. The service we received at reception also was below average.

We had a great little holiday . The Retreat looks very nice, leafy and peaceful. So glad we could take my dog with us. The staff is very helpful and friendly. The dunes at the back are amazing! We will come back for another holiday soon.

2nd time we have stayed there (which does say something) but felt there was a need of a bit more mainteance. BBQ;s did not all work , the pool table was not flat and TV reception was poor. Still a loverly place to say and I like the low -tech nature of the facilities

We have now visited for the 6th year in a row and we LOVE IT here!! The cabin is very well appointed. The facilities are awesome. The grounds are shady and relaxing. The pool is amazing! The staff are super friendly and know their stuff about the local attractions! We have recommended this The Retreat to many family and friends and all who have stayed also agree…. Fabulous place to stay!! Cant wait to come back next year!!