DoubleTree by Hilton Changbaishan Hot Spring

嗯 很好非常滿意的一次入住 雖然交通不便但來回都有接送機 節省很多功夫，酒店離天池很近，就10幾分鐘就上去了，而已配上vip通道別人排着長龍我們之間坐車就上去了，節省很多時間。我的酒店管家Lucas服務也非常貼心，事無鉅細講解的非常好很滿意，

Booked this hotel due to VIP tianchi & free 3 hrs ski. However, we are still resolving an issue of refunding deposit. Deposit of 1300 was not claimed due to rushing of check out. It was a tricky refund and process is taking long due to cash was involved. Hope it can resolve soon. Overall, the welcoming and service is excellent. However, the hotel is abit inaccessible. This means it hard to get to town and food choices are limited unless u pay rmb 80 to town. 2 places to dine in hotel- level 1 skewer and steamboat buffet 188 per pax and level 2 korean food. Please dont dine at Korean restaurant. The food is expensive and not nice. The beef soup and meat doesn’t have any beef taste and waiter reply adding chili to spice the soup. This doesn’t mean any sende as the soup will taste chili instead of beef.

酒店在山腰上，有vip通道進景區，八點九點十二點三班車，不管門票預約時間是幾點，可以自選時間上山。設施裝修都很新，周圍環境很好，空氣質量很贊，房間有陽台。温泉在旁邊，走路兩分鐘，水質不錯。服務熱情周到，管家lucas、小董接待很熱情。景區秋景很美，設施交通完善，小長假放空的好地方。

酒店的地理位置非常好 就在長白山北景區邊上 非常方便 酒店的環境設施以及服務都是非常的頂級 不愧於謝爾頓的名號 配套的接送站以及温泉服務包括景區的vip通道 對於遊客來説都是非常方便的 包括酒店的服務人員 會有私人管家級別的服務 非常貼心非常便捷 可以説是無可挑剔的 服務人員∶eric高

感謝酒店lucas，小董 設施：非常好 衞生：非常好 環境：非常好 服務：送了孩子早餐，服務太好啦🥳，已推薦朋友，下次還來 2大1小臨溪火山温泉不限次數體驗:温泉不錯～ 長白山高鐵接送站服務各一次（請務必提前一天預約）:滿足需要，態度好 天池換乘VIP通道權益（門票和車票需要自行購買）:速度很快，看見了2次天池，開心

We were here as a Family with a baby. Eric from the Hotel was a huge help to organise trip to the Mountain and was super helpful with all needs we had with our baby. Service is really good even when you can‘t speak Chinese you get all the tips you need in this hotel.