DoubleTree by Hilton Changbaishan Hot Spring

The whole experience was marvellous!!! Every staff was super friendly and helpful. Special shoutout to James Song and 趙東偉, who are both passionate and friendly! everyone was a legend, would def recommend this hotel!

Good service, nice environment, tasty welcome cookies, but location is around half and hour from the town. Overall is good.

嗯 很好非常滿意的一次入住 雖然交通不便但來回都有接送機 節省很多功夫，酒店離天池很近，就10幾分鐘就上去了，而已配上vip通道別人排着長龍我們之間坐車就上去了，節省很多時間。我的酒店管家Lucas服務也非常貼心，事無鉅細講解的非常好很滿意，

Booked this hotel due to VIP tianchi & free 3 hrs ski. However, we are still resolving an issue of refunding deposit. Deposit of 1300 was not claimed due to rushing of check out. It was a tricky refund and process is taking long due to cash was involved. Hope it can resolve soon. Overall, the welcoming and service is excellent. However, the hotel is abit inaccessible. This means it hard to get to town and food choices are limited unless u pay rmb 80 to town. 2 places to dine in hotel- level 1 skewer and steamboat buffet 188 per pax and level 2 korean food. Please dont dine at Korean restaurant. The food is expensive and not nice. The beef soup and meat doesn’t have any beef taste and waiter reply adding chili to spice the soup. This doesn’t mean any sende as the soup will taste chili instead of beef.

酒店環境特別好，房間很寬敞，出行前幾天就有eric小高聯繫我們幫我們預訂了接站時間，接站的小趙也特別熱情，服務都特別的好！！！因為住了兩晚，所以第二晚再進房間的時候，發現打掃衞生的阿姨幫我們把睡衣都疊好了放在床頭，床也鋪好了，特別感動！！有種回家的感覺。酒店還自帶上山vip通道，從酒店出發到天池全程沒排隊，50分鐘就到了，特別方便！玩累了晚上回去泡泡温泉，很舒服，推薦入住哦！

酒店在山腰上，有vip通道進景區，八點九點十二點三班車，不管門票預約時間是幾點，可以自選時間上山。設施裝修都很新，周圍環境很好，空氣質量很贊，房間有陽台。温泉在旁邊，走路兩分鐘，水質不錯。服務熱情周到，管家lucas、小董接待很熱情。景區秋景很美，設施交通完善，小長假放空的好地方。