WoodSpring Suites Raleigh Apex

設施 衞生好

The floor was very dirty. Kinda small, too. Other than that, really can't complain. The room was comfy and the front desk was very, very helpful

My employees waited over an hr for a member of the hotel to come at the front desk to check them in. That resulted in extra overtime pay from me . Also the water in the bathroom didn’t work so they had to go out to the nearest gas station to use theirs.

Overbooked hotel left out in the cold Booked room on site with hotel overbooked and no place to stay very unsafe staff did not even apologize

I was not able to take advantage of a stay....but i have used this service on several occasions and i will most likely use it in the future, thanks.....

The most disturbing incident occurred on the morning of April 7th, when I was abruptly awakened by a fire alarm at 5:30 AM. In the confusion and fear, I attempted to reach the after-hours number posted on the front desk door, but no one answered despite my repeated attempts. I was left with anxiety and uncertainty, not knowing the cause of the alarm or whether it was safe to remain in the building. When I attempted to ask for help, I encountered a man claiming to be the after-hours attendant, who was dismissive of my concerns. He insisted I reenter the building without providing any clear information about the fire’s origin, which made me feel unsafe and uneasy. Additionally, upon leaving the building, I encountered several roaches in the elevator, one of which I nearly stepped on. This was both disgusting and alarming. I immediately became concerned about the possibility of transferring pests to my belongings. I attempted to inform the front desk, but the area was closed at 8:30 AM. I was left with no choice but to leave my luggage outside to prevent contamination. When I arrived home and unpacked on April 9th, I discovered a roach had emerged from my luggage. This experience has left me deeply disturbed.