Гость
15 марта 2025 г.
We recently stayed at Honey Creek Resort for my 40th birthday and you want to know how it went. That’s thoughtful. Thanks. This resort is beautiful driving in, but once we walked into our cabin, it just got worse the more time we spent. Our initial complaints were answered with a phone call, an offer to get us a new cabin and a minor refund on a major bill. I could regale you with an elaborate tale of a birthday weekend gone awry, but you don’t want to read that much and I don’t want to relive it again that much. So, here are the bullet points that we sent to the resort staff in our 3rd attempt that was as equally ignored as our 2nd: •The floors were dirty and clearly hadn't been cleaned for some time; shoes had brought dirt in and no one cleaned up what was left behind. • Dishwasher was full of dishes for us to put away • Laminate peeling off side of counter • Multiple rusty vents that were sticking up out the floor • Nearly all of the walls were in need of repair, paint, patching, etc. • Filthy lightswitches • Floor trim was missing • Wall under construction at the head of bunk bed • Dead bugs all over • Broken drawer in the kitchen • Mystery goop on bunk bedroom door & freezer door • Light bulb not working in main living space • Broken coffee table • Broken end table • Broken lamp • Side exterior door handle was damaged and in need of repair/replacement • Gum stuck on underside of bunk beds • We were told ahead of time that the smaller kids section of the pool was out, so no complaints there, but the obstacle course at the pool wasn't available and that was disappointing. We realized this when I stepped on a hook at the bottom of the pool that would normally be used to secure the course. • The basketball hoop at the pool is horribly damaged and rusty • The pool has mold & mildew in the grout. There is so much buildup around the filters. The bottom of the hot tub is absolutely filthy. Even smaller details, like a working clock, have been neglected. Broken chairs & tables. • The bathroom door off the bedroom couldn't latch shut • Cobwebs & dust clumps all over ceiling • Multiple TV remotes missing parts • Many TV channels worked only periodically. The screen said the connection was bad. • The TV in our bedroom didn't work at all. • While trying to turn the TV on, I received a fairly considerable electric shock. My arm tingled for close to a half hour. Potentially not safe. • Our beds were covered in someone else's hair. Clearly they hadn't been changed. • Chunk out of the bathtub • The comforter on the twin bunk had multiple holes in it & was tattered. There was another hole in the sheets. • The railing on the bunk bed was extremely wobbly. • We asked for our bed sheets to be changed and someone from maintenance dropped off sheets, telling us we'd have to change them ourselves. • The sheets that were dropped off didn't even include a new comforter, which was primarily where we found the hair. So, while I changed the sheets, we still had to
Перевести