Embassy Suites by Hilton Arcadia-Pasadena Area

Great location, walking distance to restaurants and Metro station. Breakfast okay.

Have stayed here before and loved it, most likely will stay there again. The area is nice with a lot of stores and restaurants nearby. The hotel is great. We were there during the week so it wasn't too busy. Enjoyed the buffet breakfast that has a lot of options. My kids enjoyed the indoor pool which is great considering it was so cold outside since we visited in January.

Specifically called the hotel before I booked it to make sure the hot tub was going to be working and it was closed when we got there

I was given incorrect happy hour hours and not able to chill on my arrival day. I was basically told “too bad, come back tomorrow night”. Then house cleaning entered my room without permission while I was attending a funeral. Shortly after getting back, the building fire alarm went off for about 30 minutes and we were not informed of anything that was going on. We were left wondering what we should do. Lastly, I did go to happy hour the next night and was not treated so kindly when I asked for more cheese that was out for the chips. I was told “we’re not getting more, have the salsa instead”. I’m allergic to tomatoes so that wasn’t going to work. Very disappointing stay at this Embassy Suites and I try to make them my home away from home as much as possible when I travel.

Happy hour drinks and snacks available at the bar in the evenings. The indoor pool temperature is great even on cold days.

Good breakfast, happy hour drinks and snacks is a plus, indoor swimming pool and hot tub makes the winter not so cold.

Loved staying here so quite judt the beds can be a little bit too stiff or hard gaved me back pain and when walking into you would smell a good decent room spray but in our room smelled weird other then that loved how spacious it is and the breakfast was amazing

Hotel looks good but the rooms are not good and smelly. AC/Heater doesn’t work properly and gave complaint but no response.

The suite was very spacious and modern. Common areas were nicely decorated and breakfast surprisingly robust (omelet special orders and plenty of food variety). The cleanliness of the suite needed attention - doors, kitchenette walls and shower tile wipe downs. Arms of furniture could use a deep clean.