San Agustin Posada del Monasterio

Cozy and clean, the service attitude is excellent, the breakfast is good

This hotel was part of our Treasures of Peru Tour and have to say was the worst we stayed in so far on our trip. First impression was that the building was beautiful but once shown to our room it was a huge disappointment. Small and basic, almost like a hostel. Staff were not as friendly and welcoming as we had encountered at our other stays which I have to say have been outstanding. The biggest issue we had was the safe in the room which initially didn't work so we were given a yellow key attached to our room key. Our biggest mistake was handing the room key into Reception when we went on our city tour as we were to later find money missing from what we thought was a "safe"place in our room. The person who took the money was pretty clever taking money from four different currencies we had, totalling £150 !! ( hoping that we wouldn't notice??) The hotel were not interested when we realised this had happened and have brushed it under the carpet. They claim that they have looked at security footage from outside the hotel but this was clearly an inside job. This will not spoil our last few days as we have had a truly amazing time. All I can say is if you do need to stay here, do not use the safe and keep all monies with you.

A wonderful hotel very near the Arequipa main square with great rooms and perfect attention, beautiful environment and a very cozy place to stay with your family or friends, special thanks to Jaime because he was very kind and helpful in all my stay.

Amazing stay in the centre of the beautiful city of Arequipa. I want to extend my sincere wishes and greetings to the amazing employees in the reception, Larry, River and Bjorca who made our lives so much easier. Thanks so much guys. You bring added value to the hotel.

This hotel was amazing! Everyone was so nice. Larry carried our bags up was so accommodating. David, River, Blanca and Pamela were great as well. The beds were comfortable and the room was so clean. I will definitely be staying here again. Can’t wait to get back.

The hotel is in an excellent location, across from Santa Catalina Monastery. Beautiful stonework throughout the ground floor of the hotel. The room I was in had a balcony with an excellent view of the Misty Volcano. Hotel staff were very nice and attentive. Special thanks to Pamela and Larry.

This hotel is a gem in downtown Arequipa. The building has features of the traditional sillar houses but with the amenities and open spaces of a modern hotel. It's very clean and the best is the warmth of the people, who will treat you as family. Huge kudos to Jaime, who welcomed us every morning in the breakfast Buffett, gave us travel tips and made us felt at home.

The hotel is located in a pedestrian area near to the main attractions of the city. The staff is very nice. It was my birthday, at breakfast I have been surprised by Jamie that brought to me a piece of cake and the staff was singing the jingle. Thank you again Jamie, It has been a special day!

The time in this hotel it was excepctional and very confortable. I'm so happy with the atention, because my dear friend Jaime sang me "Las mañanitas" for my birthday. Thank you for make me feel like at home. ❤️ I recomend stay in this Hotel, the atention People is so amanzing.