Nice hotel, which is newly opened in August, 2025. Obviously very clean.
I stayed for two nights. The view towards the Downtown DC and the Potomac river was exceptional.
The location was great - very walkable to the Rosslyn station.
One short fall was the front desk. I think as it is new, the employee lacked professionalism or may lack training.
Approximately 3:55 am in the first night, the hotel suddenly charged my credit card, which was previously used for deposit when checking in.
It was really distressing to be awaken in the middle of the night for a large amount of unauthorized transaction.
As worried for a potential fraudulent use, I wasn't able to sleep back.
Early next morning, I made a inquiry to the front gently but the employee simply replied that was a system error in a very indifferent manner.
The response of just treating it as if it isn't anything and later to be released anyway was disproportionate its facility.
I think that there is room for further improvement on the hotel' transaction system or service quality.
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