Country Inn & Suites Atlanta Downtown

Отличное общение и гостеприимство. Заставил вас почувствовать себя желанным гостем, как только вы вошли

We chose this property - as it was very close to the Lakewood Amphitheatre, where we were to attend a concert that evening. From the moment we arrived, to our departure the next morning - I couldn't believe this was a Radisson property - and that I paid the $123 USD (inclusive of taxes) to stay there. As you see in the attached photos, this property is in desperate need of care. Below is a list highlighting our room and the property's deficiencies: Unkempt/dirty carpets throughout (our room, hallways) Floor in our bathroom was dirty/unswept There was only one (1) wastebasket in the room - none in our bathroom Plumbing in our bathroom toilet needs addressing (had to flush at least twice each time used, regardless of content) Peeling paint in our bathroom (ceiling) Baby roaches in our bathroom (floor near toilet, in sink) Multiple rips/pulls in the carpet (throughout our room) Blood or other type of RED stain in carpet (outside of bathroom in our room) The Iron in our room was on its last legs - was malfunctioning There was only one (1) comforter in room's closet for use - rather than two (2) The power ***** on the desk was non-functional The hotel's breakfast offerings were carbohydrate-rich (toast, waffles, biscuits & gravy, cereals); no yogurt, no additional fruits (only apples were offered), no fruit muffins, etc. Only regular coffee was offered, no decaf. No sugar-free creamer available. Since we were going to be late returning from the concert, we inquired if we could check out at Noon on Sun., Aug. 7 - rather than 11 a.m. The desk agent shared it would be an additional $40 fee for that extra hour of stay. In my opinion, as a former veteran travel agent - that is outrageous. When going to check out of the hotel, there was a clear container with a note directing us to drop our keys in it. The desk agent was sitting in an alcove next to the front desk (we could see her), scanning her smartphone. She was not physically staffing the desk - there to ask us how our stay was, did not provide a printed receipt (I understand these days many folks may not want/need one, yet it would have been nice if she would have offered). She did see us and said "Have a blessed day" - yet all the while without looking up from her smartphone. Again, in my opinion - this is quite unprofessional and indicative of our current culture (no one wants to work). From my recollection and consistent promotion and booking of Radisson properties during my time as a corporate and leisure travel agent (1986-1998), this is quite out of character for the Radisson brand. The property itself was quite plain - no attractive plants or seasonal flowers planted in/near the front entrance to welcome the traveler. As a result of the above, I cannot recommend this property (nor other Radisson properties) to anyone. I regret I paid such an amount to stay there.

I liked how the front desk lady does her job, really nice welcoming and it was really quiet and great place to stay, first time in atlanta and loved it.

Great staff! Lots of guests checking in for conference nearby and the staff handled things great! Eugene was awesome, friendly and very helpful! Breakfast was great! We has a big group and we were treated great. Thanks for an awesome stay!

The staff was friendly and great. Hot breakfast was great and featured French toast sticks, and both pork sausage patties and turkey sausage links. The hotel does need some repairs (painting of walls, and updates) but it was clean.

Staff is excellent...very friendly and helpful. Location isn't the greatest... it is easy access on and off interstate, but there isn't much around in terms of food and shopping. It meet our needs for a stop over while traveling to final destination.

Do not stay here! First room was filthy. Second room not much better. Even though there were mouse droppings on couch I toughed it out until I realized there was no hot water. I told front desk. Didn't try to move me again. Said to just leave and I would get refunded. I did just that and of course. No refund for a 3 day stay that I left first night.

Good stay for the price rough neighborhood but friendly service good breakfast I would stay again

Our stay was pleasant. The hotel was clean and the stafff was very friendly. The only thing wrong was my room had no heat. I did call the desk to report it. The clerk said to let it run 10-15 minutes, and it should work. After about 20 mins, it still wasn't working. I was told I could be moved to another room, but because the heat hasn't been on all season, it will probably be the same problem with the other room. I decided to stay in the room where I was, I was tired and didn't feel like packing up. It was a chill in the air, but once under the covers, we were fine. Other than the heat issue, our stay was fine.