Homewood Suites by Hilton Atlanta - Buckhead

I prepaid for the hotel stay and was surprised on arrival. I was informed that I needed to pay $525 for incidentals ($75 per night. During my week stay, housekeeping came to my room once. I asked for fresh towels and wash clothes and was given some towels. The staff stated that she would return with some wash clothes but never returned.

Great property but they had recently painted the wood surface in the rooms so it smells like lacquer. It gave us a headache. They did switch rooms for us but that room had the same issues but wasn’t as bad. Staff was very polite. The lacquer was still wet so it got all over anything that touched it.

We loved our stay! Going through the stress of Atlanta made it worth it staying at Homewood Suites!

ac was broken, after a long day of traveling we had to leave the hotel and check in to a different hotel

Nice place. Everything was clean and fresh. Elevator and floor layout is a bit confusing, but really enjoyed my stay. Breakfast was great.

Not what you would expect from Hilton. Hotel had a nice setup and family suite was spacious. However, there were bugs in the room, and the A/C was horrific. For whatever reason, they decided to build a cabinet around the mini split wall unit. Doing so completely shut off the units ability to breath and blow air. They did this in both of our rooms. Top of the cabinet was loose so we had to take it off just to get a little bit of air to come out. Still did not cool down the room. There was no bathroom exhaust fan, so the room heated up even more if someone took a shower. At least the staff was kind enough to get us a portable fan to help us be able to sleep.

Internet was down for over 48hrs and I couldn’t even get access to my business as I depended on the internet and lost a transaction! Very sad 😞

The location was convenient for entertainment, dining, and the interstate, customer service was excellent, and the suite was clean and comfortable.

Nice property. I will say that I don’t like the fact that you had to pay $20 for parking. Other than that everything was very nice and clean. The breakfast was also pretty good.