SO/ Auckland

Rooms are much too tiny...., with poor space enhancement... welcome staff are great, and very willing to help you for anything. This makes a huge difference, hotel being well located but not amazing.

Great hotel however not the most friendly staff. Breakfast just average. Very near viaduct.

不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯

整體酒店環境及居住來説都很滿意。酒店位置也不錯。離海邊走過去10來分鐘。 早餐15樓，視野很好。早餐也挺豐富，口感不錯，套餐中選擇點餐。樓頂16樓是天空酒吧，人很多，美女如雲。酒店周邊也有各類成人*酒吧。購物不遠，各大奢侈品彙聚周邊。

裝修有點誇張的喜劇風格，還算喜歡，附近商圈溜達方便

當時選擇了有city view的房間，因此被安排在了出了電梯口的第一間。電梯口出入的聲音以及外面走廊人説話的聲音非常清晰，很吵。其次，由於房間地理位置是面朝在2條街的交叉口，加上晚上酒吧high翻天的熱鬧，在房間裏聽的一清二楚。有很大部份原因應該是酒店的窗户玻璃用的是極差的，其次是整體隔音也做的極差。因此，那一晚整整到了凌晨5點多才強行入睡，整個人疲憊不堪，心臟跳動跟外面的音樂一起。第二天醒來後，非常非常憤怒，給前台打電話要求更換安靜的房間。酒店的前台服務態度很好，表示很理解，也快速更換了更高樓層的，靠安靜街道的房間。但是房間就沒有任何景色可言，窗户外望出去就是齊刷刷的破樓。其次，走道上的聲音還是聽得一清二楚。 還好衹是住2個晚上，真的每次一想起來這個入住體驗，真的太奔潰。

didn’t stay this time, only went to the restaurant. Went back again the first experience was so awesome! The front desk staff were incredibly helpful even thought I wasn’t staying there and directed me easily to the restaurant. Service was impeccable without being pretentious, you were looked after so well without any fawning or hovering, prices were fair for the quality of food and creativity. So enjoyed the food! View was amazing. Cannot praise this restaurant enough!

A great up-market hotel in the central business district and very close to the harbour. Our room was large and very nicely designed. Lots of extras included such as a Nespresso coffee machine. The staff were friendly and helpful. Highly recommended.

My wife and I stayed 2 nights and for New Year’s Eve. We were upgraded to a suite room which was really nice. The room was beautiful and we had a nice welcome gift. The views and ambience in the restaurant are very nice and the dinners we had were good. The breakfast offering is good but nowhere near as good as Sofitel where you have a combination of buffet and ability to order something to your taste. The lounge was unavailable for 1 of the 2 nights and another small room was used for this 1 night. The lounge when available was really nice and the wine choices were the best we’d tried including at 2 other Sofitels in NZ on the same holiday. Overall a really nice hotel with great views and friendly reception staff. We were also given a late checkout which was much appreciated. We would stay here again.