Best Western Plus Augusta Hotel

Good place for the price/value. Great convenient location to dining, shopping and interstate access. The staff were all great, pleasant and efficient. The breakfast options were good and presented well. The only negatives were my bathroom fan made a terrible noise for several minutes that I worried would disturb my neighbors but it stopped after several minutes. I also see this property starting a slow decline and I have stayed here often before and this makes me sad.

10/10 customer service location and staff

Bastante bien para el precio

The place was clean and the staff was good and relatable. I did not get a chance to use the pool as it needed to be cleaned.

GYM: filthy, hasn't been cleaned in a very long time. ROOM: not cleaned well - dirt & dust everywhere. Also found coackroaches. Nice thing is there is a full fridge with freezer. STAFF: Very friendly & attentive. With the amount of staff always on site, there is no excuse how dirty everything is. BREAKFAST: Simple, not a lot of options or change. Laundry was very expensive: $4 for washer & $4 for dryer. Good location. Recommendation: don't clean rooms every day. Offer every other day so the staff can properly clean each room. Entire place really needs a deep clean.

The fitness center was a converted supply closet. Thanks for the effort. Cockroach as I started my shower, and mold visible in the shower.

They could have cleaned a little better eyelashes on the floor in the bathroom water bottles under the couch

Breakfast was good. There was a good variety of food. I stayed for 3 nights and had to let staff know to clean my room.

This place was right off the highway but, close enough to get where you wanted to go. Excellent room and the front desk service was 100%