Americas Best Value Inn Augusta

Suppose to have breakfast, refused to put anything out but black coffee. Left all the breakfast cases empty. Could only get new or clean towels between 7am-10am. No exceptions. Water went out 2x times took 2 plus hours to fix. Pool was empty it was suppose to be full. No pet areas for potty. Non smoking room but clearly was smoked in, burn holes in comforter. The bathroom door was so damaged you had no privacy even when closed. The shower/tub did not work properly, bathtub just filled with water and had to take break to allow to drain. Police were on property multiple times during my 3 day stay for fighting and noise complaints. They did have new tile and fresh paint on some of the surfaces. Will never stay there again.

Room was dirty, holes in the sheets and ********** in the bathtub. Sticky carpet. Was a non smoking room but still reeked of smoke.

The WORST hotel I’ve EVER stayed in. Dirty, poor front desk service, dirty, dirty. Had to flush toilet two times to send down “liquids”. Room stank from previous years of smoking and the was a Non-smoking room.

This was the most disgusting hotel I’ve stayed at in my life. There were stains on the chair, burn holes in the sheets, drawers, missing on the dresser

Absolutely the most unprofessional management I have ever seen own a business. I had to pay for the same room twice and when trying to get the hotel to refund me for the second charge, they take the phone off the hook and refuse to refund me. If you get staff that isn't management they say to call back for a manager. The manger is the one that takes the phone off the hook and hangs up on me once they realize who I am and why I'm calling

I went with my fiancé and my stepdaughter for his birthday weekend. The room had a God awful smell OMG!!! There were cigarette butts on the top of mini fridge, the sheets and pillows we bad and the floor was wet and had a mildew, sour smell. Don't think was a hotel for guest ( if you get my drift) front desk lady seem uninterested I'm helping to switch rooms, bathroom had stains on the curtains, towels were not clean. Horrible time!!!!

Roach infested. Messed up our reservation and acted like we were at fault when we paid through *******. Absolutely nasty. Sad we came down to visit our soldier at Fort Gordon before he leaves and couldn't even bring him back to our place. Had to sit at a bowling alley as it was one of the only places open on Easter Sunday!!! Owners should be ashamed of themselves!!! I have lots of videos which we had to show before they would change our room to a less nasty one as we couldn't find another place due to the Masters.

Nice location if you are visiting historic Augusta. Older property with sp**** amenities. You need to be without a place to sleep to stay here.

Showed up and our room stunk of ****. Our room we booked had a flood that they were currently cleaning up. Door looked like it had already been kicked in. DO NOT STAY HERE. We left and got a different hotel. We were sure that we would have had are vehicle or room broken into while we slept.