Verified traveler
19 июля 2023 г.
This hotel should NOT be booking rooms.
Check-in:was not told that there was no access through the back closer to the elevator (could see elevators from the front desk), so after driving around and parking, unloading luggage, we found out there was no access, so re-loaded drove around to the front and unloaded again. Extra frustrating when tired from a long drive.
Room: NONE of the normal accoutrements were in the kitchen - utensils, plates, cups, etc. No coffee-maker or available when we asked. No trashcan in kitchen or bathroom. Carpet looked like someone had smashed raisins into the carpet and never cleaned up. There was no chair available for the kitchen/work table and no other desk. When I went down to the front desk about the missing kitchen items, was given a tote with the basics, but it took a couple hours for the trashcans to be brought up (understaffed - one per person was trying to do everything). Phone didn't work, so when the toilet clogged, had to go down to the front desk again. Got a useless plunger that looked to be 10 years old. Went back down and finally got a plunger just functional enough to actually work. Found out from someone in the hotel that all residents had to be out by 7/21/23 because the building was being torn down. Odd...because we'd been told the building was under renovation.
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