Verified traveler
11 декабря 2023 г.
Staff were not very attentive and courteous. Upon checkin, staff were having a conversation amongst themselves for at least 5 mins, no acknowledgement of us standing there to checkin and they would be with us shortly. And then when they were available to check us in, nothing of the sorts of apologizing while they were conversing or providing an appropriate welcome. Restaurant silverware and cups were dirty, food undercooked. Loud construction and sounds outside the hotel and in the hotel by the elevator while trying to sleep. Pillows could be more comfortable. For a property that is supposed to be top notch, service was not on par.
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