Austin Southpark Hotel

My stay at the Austin Southpark Hotel was perfect. Please advise senior management they have all their ducks in a row. The lobby was fantastic, the recessed bar was an interesting touch, and the front desk staff were courteous and responsive. Breakfast twice at the restaurant was just what I needed to start the day. Restaurant staff were also courteous, and the breakfast was prepared properly. The room was clean as expected with all the amenities. The next time I am in Austin I will definitely return.

It is comfy & good breakfast

SXSWへの参加のために6泊しました。 とても綺麗で手入れされている印象のホテルでした。 空港からも車で10分ほどとアクセスも良かったです。 朝食をつけたところ3日間はビュッフェ、 残る6日間は注文するタイプでした。 これぞアメリカの朝ごはん‥？！というほどボリューミーで食べきれませんでしたが、スタッフさんの対応もよく、満足度が高かったです！

真是差的不行，從來沒有住過服務這麼差的酒店，訂的3晚，住到第三天衞生還沒有給我們打掃過，我們聯繫前台，前台説工作人員少，現在已經下班了。吶尼？人員少就是不打掃房間的理由？**啊！然後最後一天去吃早餐，等着吃完去機場，結果活生生一個早餐等了1個多小時，最後沒吃走了。簡直無語了！

停車場很大

Rooms haven’t been updated in ages. Feels dingy and our room had a smoke smell to them. Staff were very nice though and the hotel was a good distance from downtown. Never felt unsafe in the hotel or around the area. It’s fine if you’re just using it as a room for the evening.

Check in was kinda a hassle but then they made it right by giving us a free upgrade because of how long it took them to get us checked in. The hotel is not brand new and you could see somethings that could be fixed but it didnt mess with how you felt in the room. I was comfortable with the price they asked per night and would stay again.

I booked a room at Austin Southpark because they advertised having a sauna. They also had photos of the pool area with a hot tub in the background. There was no mention of a hot tub in the list of amenities, but a sauna was listed. Our room had a balcony and was advertised as having views of downtown Austin. Well, the hot tub, seen in the pool photos, had been filled in with concrete (not even a planter), the sauna was out of order, and the view was of the underside of a highway overpass. The doorway threshold to the balcony was weirdly raised creating a tripping hazard. I paid extra for listed amenities that were not delivered as advertised. It is actually a Marriott hotel though nothing indicated this on the listing. The lobby was nice enough but I don't care about that. Front desk workers were fine, but other than checking in we had no contact with them. It was a very disappointing stay, especially for a Marriott hotel, mainly because of not delivering on what was advertised. Without the amenities there was absolutely no reason to have stayed there, and I could have saved a lot of money and been closer to the concert venue I was in town for.

I got in around 10pm and Came into my room to nothing on the bed apart from pillows that had no pillow cases, food and drink along with trash from the person who previously stayed in the room and it didn’t get cleaned till around 2pm the next day. Apart from that everything else was great.