Sugarland Hotel

Love it. I like the place and the pool is cute. Food are also taste and the staff are friendly

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Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!! The New Year's Eve buffet was overpriced for what was offered & the food was sub par. Will not book here again.

This was an old and pitiful hotel. The food not great. Cleanliness did not seem to be a priority. No hot water in the shower most of the time. I spoke to the owner about my concerns, I noticed that her mind was elsewhere. It's a shame because that city and its people were so beautiful and extremely hospitable.

Nice older hotel at the South end of Bacolod Poor parking

The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.

Beautiful hotel that has been around Bacolod for a long time. They maintained the hotel exceptionally through the years. The food is excellent and the staff is very helpful. We would highly recommended for any event!

The wifi not connecting properly and the tv not working call the front desk and i wait almost 3 hours before they fix it

Grew up in Bacolod, and Sugarland hotel has been known for their good food ever since. The only downside of my family’s stay at Sugarland hotel was the hot water and shower head in their bathroom. My family asked for maintenance but no one came to fix the problem. For the future in case we plan to book an occasion again we will book SL as our go to venue. I’d like to give credits to Ms. Lynsie Bernas for patiently answering my inquiries thru messenger. Keep up the good work.