Canadian Resort Vallarta

We were in Bucerias for six weeks, and thought we would check out the Canadian resort for maybe next year’s vacation, NOT! Old run down place. The rooms they showed us were dingy and dirty. The hallways to the room were filthy. The girl at the reception was very disinterested in us, however, Jesus, did do better, trying with his broken English and phone translator to answer our questions. They wanted three thousand a month, for what basically is a fleabag, rundown hotel! Do not waste your time or money!

Wouldn’t allow us to check in early. Staff was friendly, property needs work done.

Hotel was reasonable, I was disappointed with the location as it lacked easy access to the beach and hotel corridor. I wrongly assumed you could cut across the golf course but found only locked gates. This property would be best suited to guests with a car or bicycle.

I like the lake and all animals in the property

You get what you pay for and we didn't really expect it to be a luxury resort. The bed was as hard as the concrete slab upon which the mattress sat. It was minimally supplied and the sliding glass doors neither opened nor closed all the way. They were just taped together and the tape was so old that it was dried out and had holes in it. We ate at the restaurant from breakfast and it was quite good.

Beautiful setting

A lovely place with lovely staff that definitely needs a new manager. First we were repeatedly questioned about our booking through ********** even though I could literally see him holding the confirmation printout in hand. Then we find we were not given the room we booked. We booked a queen with 2 sofa beds. Instead we were given a 2-bed room On the day of checkout, from well before the end of breakfast, he was trying to rush us out. This happened multiple times even as we had checked out and were eating lunch. It was as though he didn't want English speaking guests there because every other party was of at least 6 people and clearly local. This shouldn't have been necessary, as we paid just like everyone else even though we are a couple with only one son. Lovely place but that manager ruined our stay.

El hotel como tal tiene mucho potencial, pero no cue ya con el personal suficiente para abtender todas las áreas. Las áreas comunes le faltan limpieza más disposición y atencion en el restaurante. No disponen de cena ni cóctel o bebidas en el área de la alberca

Lamentable el peor hotel en el que he estado. Humedad en las paredes exageradamente viejo y falto de mantenimiento las fotos no reflejan lo que es. Los colchones de carretera súper viejos sucios en mal estado parecían obleas desperté con dolor de espalda. los blancos en mal estado y percudidos viejos. Bueno hasta el papel higiénico el más barato súper áspero.