Гость
8 февраля 2025 г.
This has been, by far, the worst hotel l've stayed at in all my years of travel. If you don't want to sleep at night, this is the place to book. People here won't let you sleep well. The manager is terrible at handling complaints, as are the staff members. I complained on my first night because I couldn't sleep due to the noise from the restaurant above me. The manager told me that the noise would minimize by 9:30 pm., and unfortunately, they couldn't transfer me to another room because the 2nd to 4th floors are for staff members, and the 5th floor is for guests. However, around 1 am. to 2 am., there was still noise, with chairs and tables moving. What surprised me most was that neither the manager nor the staff ever apologized. Additionally, guests from other rooms had no sense of etiquette, constantly banging their doors loudly. I came here to enjoy my vacation, but sadly, I couldn't get enough sleep at this so-called 4-star hotel. Just a piece of advice: if you're planning to stay here, don't.
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