Mokko Suite Villas Umalas Bali

Despite having food in a lot of photos there is no restaurant or food available the closest is a 15min walk down a very narrow unlit road. No minibar at all despite an old price list in the cupboard still. The rooms are ok despite being in quite rough condition.

I imagine when the property was built it was stunning. the floors are marble and wood, the rooms are a lovely size. Sadly, it has been let go severely. Our room, 105 on the end of the ground floor had rotting floorboards, and the room was so damp that the key card control had been disabled so that the a/c could run 24/7 to combat the wet that appeared almost instantaneously whenever it was turned off. This was particularly dangerous as the marble floors became like an ice rink so we had to lay towels everywhere. The shower head spat water in every direction except mostly down and clearly needs a very good clean. There was a leak from the suite above which dripped constantly by the sink in the bathroom. We had a pillow absolutely covered in mould - this had obviously been seen by the housekeepers and it was only by chance we glimpsed inside the pillow case and saw it - the staff member who came to replace it was horrified. Mould is growing up most of the bottoms of the walls. The mattress I imagine is many many years old and needs replacing as it is so soft as to be uncomfortable. The ground floor rooms do not have balconies and outside seating like the first floor rooms even though they are described as having balconies. We did let maintenance know about the issues while we were at Mokko and they did what they could but the level of disrepair is substantial. The location is at the end of Umalas 1 and quite a walk to any restaurants or stores. The staff were very helpful throughout our stay. Very nice pool.

Mokko suite villas staff went above and beyond to make sure that our stay was comfortable and as stress free as possible. The staff honestly couldn’t not have been nicer. So friendly and inviting. The cleaning staff were amazing! Our suite was cleaned daily and there was always a beautiful scent of fresh linen. 100% would recommend.

Fantastic place to stay not to far from the beach but far enough away to have some peace and quiet. Staff were extremely friendly and were more then happy to assist with any needs. Rooms were extremely comfortable with comfortable bedding and a spacious bathrooms and kitchen.

Wir waren 4 Nächte in der Villa mit privatem Pool, was eher ein Penthouse ist. Super schön gestaltet & vor allem großzügig mit tollem Blick und das für einen sehr guten Preis! Das Personal war freundlich und hat uns netterweise einen Roller organisiert. Bei Problemen (Safe kaputt, geringer Wasserdruck) haben sie sich schnell um eine Lösung gekümmert. Die Lage war ruhig und für uns durch den Roller auch gut. Man kommt überall super hin, egal ob Kuta, Seminyak oder Canggu. Leider merkt man die 2 Jahre Corona-Stillstand recht deutlich... es ist etwas in die Jahre gekommen und nicht sehr sauber. Durch das tolle offene Wohnkonzept sind Möbel, Sitzaufflagen etc. natürlich der Witterung ausgesetzt, was sehr sichtbar ist. Zudem konnte man das Licht am Pool nicht ausmachen, es hat die ganze Nacht geleuchtet, sodass wir gegen unserer Routine nicht mit offenen Vorhängen schlafen konnten. Das konnten oder wollten sie leider auch nicht lösen, vielleicht ist es aber auch nur für uns ein Problem.

Déçu ! C’est trop loin de seminiak ou kuta ; Belle promesse par la taille du logement, mais dans le detail c’est usé le ménage vite fait. Le lit vu son âge est recouvert d’un surmatelas mais reste MOU .Le sol en marbre et glissant , les serviettes tachées, évacuation bouchée et pas de service malgré la gentillesse du personnel à l’accueil qui dit oui à tout , de plus le personnel qui nettoie m’a pris ou “jeté”mes médocs et autre . Je fini par vous préciser que je vais à bali depuis 1998 ( une quarantaine de fois)