Гость
27 февраля 2024 г.
We booked for our honeymoon and where so disappointed with staying here, me and my husband are not ones to complain, we have been in Bali for 3 weeks and loved every place until we got to Avalon castle, our room didn’t make sense at all, there where no sockets on the wall, making it very hard to charge out electronics, the curtains provided no privacy at all and let all the light in, there was a carved open window to the outside with no way of shutting it, allowing bugs and hot air into the room, many tiles in the bathroom are all falling off, we asked if we could change room and he said we could but we’d have to pay an extra £10 a night, we then asked to receive a refund so we could just leave and he said no, he also talked to my husband in a very patronising way… thankfully he called out he’s wife and she seems to know what she’s doing and she offered us a different room free of charge. Unfortunately that room was just as bad, aircon hardly cooled the room and there wasn’t any hot water for the first couple hours. The “castle” ( which isn’t even a castle) is still in construction and wasn’t very nice staying by the pool. The whole vibe of that place was very off and we felt so much better and calmer after we left
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