Quest Hotel Balikpapan by Aston: отзывы

Ответ от объекта размещения: Дорогая госпожа Октавиани, Самое теплое приветствие от отеля Quest Hotel Balikpapan... Благодарим Вас за то, что нашли время поделиться своими отзывами после недавнего пребывания в отеле Quest Hotel Balikpapan. Мы рады узнать, что вы нашли наши номера чистыми, вам понравились наши завтраки, а также вежливое и любезное обслуживание со стороны членов нашей команды. Однако мы приносим искренние извинения за любые неудобства, с которыми вы могли столкнуться с ключом от номера во время вашего пребывания. . Мы понимаем, что это может вас расстроить, и ценим ваше терпение, когда вы обратили на это наше внимание. Будьте уверены, мы оперативно расследуем и решим эту проблему, чтобы предотвратить любые повторения в будущем. Еще раз благодарим вас за то, что решили остаться с нами, и мы надеемся, что у нас будет возможность приветствовать вас снова в будущем, гарантируя безупречный опыт от проверки. - заезд для выезда. С уважением, Хильда Нидья СариГенеральный менеджер

Ответ от объекта размещения: Dear Mr. Sigit Al Malik,Warm greetings from Quest Hotel Balikpapan!Thank you for sharing your positive feedback. We are delighted to know that you enjoyed your stay with us. Your satisfaction inspires our team to continue providing excellent service and hospitality.We look forward to welcoming you back soon.Best regards,Hilda Nidya SariGeneral Manager

Ответ от объекта размещения: Dear Valued Guest,Warmest greeting from Quest Hotel Balikpapan…Thank you for choosing to stay at Quest Hotel Balikpapan and for sharing your valuable feedback with us. We appreciate your insights, and your comments will help us continue to enhance our services.We take your feedback regarding the breakfast menu seriously, and we will review our offerings to ensure we provide a more satisfying dining experience for our guests. Your input is invaluable in helping us make necessary improvements.We're also glad to hear that Andra made a positive impression during your stay. Providing exceptional service is our goal, and we're grateful for your recognition of his efforts.Please know that we are continuously working to improve our guest experiences, and we hope to have the opportunity to welcome you back in the future. Warm regards,Hilda Nidya SariGeneral Manager

Ответ от объекта размещения: Dear Mr. Aero Borneo, Warmest Greeting from Quest Hotel Balikpapan. Thank you for the amazing feedback! We're thrilled to hear you had such a great experience with us! Thank you for choosing Quest Hotel Balikpapan to stay. We can't wait to welcome you back soon. Regards, Hilda Nidya Sari General Manager

Ответ от объекта размещения: Dear Mr/Mrs. Huey Yuan,Warmest Greeting from Quest Hotel Balikpapan..Thank you for your kind feedback! We’re happy to know that you enjoyed our convenient location at Quest Hotel Balikpapan. We hope it added to the comfort and ease of your stay.Thank you once again for choosing Quest Hotel Balikpapan.We look forward to welcoming you back soon.Regards, Hilda Nidya SariGeneral Manager

Ответ от объекта размещения: Dear Mr. Junaidi, Warmest Greeting from Quest Hotel Balikpapan.. Thank you for your feedback! We're glad to hear that you enjoyed your stay at our hotel.Thank you for choosing Quest Hotel Balikpapan.We look forward to welcoming you back soon for another pleasant experience.Regards, Hilda Nidya SariGeneral Manager

Ответ от объекта размещения: Dear Valued Guest,Warmest greeting from Quest Hotel Balikpapan...Thank you for your recent stay at Quest Hotel Balikpapan. We're delighted to hear that you found your experience to be very comfortable.Ensuring our guests' comfort is our top priority, and we're thrilled that we were able to provide you with a pleasant stay. Your satisfaction is incredibly important to us, and we hope to have the opportunity to welcome you back for another comfortable stay in the future.Warm regards,Hilda Nidya SariGeneral Manager

Ответ от объекта размещения: Dear Mrs. Maisarah,Warmest greeting from Quest Hotel Balikpapan...Thank you for choosing to stay at Quest Hotel Balikpapan and for sharing your experience with us. We're thrilled to hear that you enjoyed our good service, friendly staff, and our hotel's strategic location.It's wonderful to know that you found our employees to be friendly and that our location provided easy access to BSB beach, making your stay even more convenient and enjoyable.Your feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Hilda Nidya SariGeneral Manager

Ответ от объекта размещения: Dear Valued Guest,Warmest greeting from Quest Hotel Balikpapan...Thank you very much for your recent stay at Quest Hotel Balikpapan and for sharing your feedback with us. We're thrilled to hear that you found our hotel to be clean, our staff friendly, and enjoyed our breakfast offerings.Your kind words mean a lot to us, and they serve as a great encouragement for our team to maintain our high standards of service. We're committed to continuous improvement, and your feedback will certainly help us in identifying areas where we can enhance our guests' experiences even further.Thank you once again for choosing Quest Hotel Balikpapan. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Hilda Nidya SariGeneral Manager

Ответ от объекта размещения: Dear Valued Guest,Warmest greeting from Quest Hotel Balikpapan...Thank you so much for being a valued repeat guest! We truly appreciate your loyalty and the time you took to share your positive experiences.We're thrilled to hear that you've consistently received excellent service during your visits. It's also fantastic that you enjoyed the new addition of our Spa, and we're especially pleased to hear that the Spa staff are providing high-quality service.Your kind words and endorsement mean a lot to us. We're committed to maintaining the high standards that have made your stays memorable, and we look forward to welcoming you back to Quest Hotel whenever your travels bring you to Balikpapan.Best regards,Hilda Nidya SariGeneral Manager

Ответ от объекта размещения: Dear Mrs. Christina Aldovina,Warmest greeting from Quest Hotel Balikpapan...Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoy our convenient location, friendly staff, and cleanliness. At Quest Hotel Balikpapan we are committed to providing top-notch service to all our guests, and it brings us great joy to know that our efforts have made your stay memorable. We appreciate your loyalty and look forward to welcoming you back for many more enjoyable stays.Warm regards,Hilda Nidya SariGeneral Manager

Ответ от объекта размещения: Dear Valued Guest,Warmest greeting from Quest Hotel Balikpapan...Thank you for choosing to stay at Quest Hotel Balikpapan and for taking the time to share your feedback with us. We're delighted to hear that you had a really good experience during your stay and that our staff contributed to making it memorable.Your suggestion regarding the addition of smart TV with Netflix and other streaming services is greatly appreciated. We are always looking for ways to enhance our guests' comfort and convenience, and your input will certainly be taken into consideration for future improvements.We truly value your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Hilda Nidya SariGeneral Manager