Brut by Slaviero Hoteis

Great property only downside is parking other then that excellent and breakfast delicious

I stayed only for one nice, and the room I was in was very dim and damp. The breakfast was very good though and the staff was nice.

I checked in for 3 days and the FD agent was rude. The room was dingy and asked for extra towels and never got them. I had to ask another agent to get them. Had a family emergency and had to leave the next day and asked the FD to check out early and cancel the 2 nights. The FD agent said that they will charge me for the remaining 2 nights. I work in the hotel business for 25 years and my partner is a lawyer so I know what they are doing is illegal. Called ********** and spoke to an agent who was amazing!!! She reassured me that I will get a refund for my 2 nights. She tried calling the front desk and speak with the manager and got no answer. We checked out that morning and i asked to speak to the manager and the front desk agent said he is in a meeting. But she was able to talk to him on the phone which means they are lying. I told the agent that ********** agent said I will be refunded and that I am only paying for one night and checking out! She was rude and the manager didn't want to talk to me. Please refund me my 2 nights and I must say that the agent for ********** was amazing. Since I work for Marriott International for 24 years I will definitely recommend this site. But please deal with this hotel management. They are terrible. Thank you!

Otima

Tivemos descaso com a solicitação de uma troca de casa de solteiro, pois a atual era pessima e estava com uma mola solta! Não trocaram. Café da manhã muito cheio e não tinha lugares suficientes, achei mal organizado. Comida era muito boa. Piscina diz ser aquecida mas estava gelada

Foi tudo ótimo! Hotel bem localizado, instalações confortáveis, excelente atendimento, café da manhã incrível!

Estadia foi tranquila, mas algumas coisas deixaram a desejar como: toalhas super velhas, cama de molas bastante usadas gerando poço conforto, frigobar que não gelava, piscina bastante pequena. Os funcionários são em geral super atenciosos e prestativos.

Já ficamos várias vezes neste hotel. Nesta estadia, tudo conforme esperado: boa recepção, clareza nas informações, rapidez. Tivemos que solicitar mudança de quarto devido ao cheiro de cigarro - fomos atendidos prontamente. Café da manhã farto. Boa localização. Serviço de estacionamento por R$ 39 a diária com serviço de vallet. O que não foi bom: travesseiros, precisam novos - e o custo de uma água mineral do frigobar - R$ 11,00 por garrafinha é demais. Ainda assim, continuamos recomendado como uma boa opção em BC. Se der fique nos apartamentos com 22m2 para ter um pouco mais de comforto.

otima localização e excelente café da manha funcionarios atenciosos