Matthew P.
2 января 2024 г.
The first thing we noticed was that our room was not cleaned particularly well as there was a bobby pin laying in the middle of the bathroom floor, wrappers and candy stuffed behind the chair cushion, and the floor didn’t appear it had been vacuumed well. I normally do not complain about things so I just ignored it at the time. However, we did not receive any housekeeping service during our entire stay. We had 5 guests in our room and only had 4 towels. I requested more towels on Saturday night and was told by the front desk they didn’t have any towels and to come back later. I came back on Sunday and requested 5 sets of towels and was told I could only have 2 sets, and when I got back to the room I had only been given 1 actual towel. I understand it was a holiday weekend, but the hotel seemed extremely understaffed and I don’t even recall seeing a housekeeper during our stay, as I searched for towels. We we staying with another group in the room next door and they had to be moved to another room on another floor because the blind in their room did not close and would not work. Based on our experience, we would not choose to stay at this hotel in the future.
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