JW Marriott Bengaluru Prestige Golfshire Resort & Spa

The JW Marriott Bengaluru Prestige Golfshire Resort & Spa offers a luxurious retreat nestled in a serene setting near Nandi Hills. The resort blends modern elegance with natural beauty, featuring spacious rooms, exceptional dining options, a world-class spa, and state-of-the-art facilities. With breathtaking views of the golf course and attentive service, it’s an ideal destination for both leisure and business travelers. Its proximity to Bengaluru and tranquil ambiance make it perfect for a relaxing getaway or memorable events.

Property in itself is good, but I was very disappointed with the staff. This was the coldest welcome that I have ever received at any hotel during check in, no welcome drink offered, no greetings at all from any of the 6 front office executive girls who were standing right there busy recording a celebrity walk in. Later we saw that they were greeting all other guests with shawl and welcome drinks. Despite being a gold elite member, no status recognition and acknowledgement, with rude/indifferent behaviour front desk executive. All they did was put a welcome savour in my room with a letter thanking me for being a Gold member. I received a welcome email from Elite Ambassador at 10.21 pm on the day of check in asking me if I need any help or assistance. Despite me raising concerns next morning around 9am, there was no action or call till check out. We went out second day morning to meet a friend and returned exactly at 1pm only to find that they have blocked our room key, without even checking with us on our return time. Tired from our trip, we had to go back to the reception for them to unlock it. The front office simply stated that they have a policy to block room keys at 12 noon. High tea is a joke with only 1 snack and 1 chat. Executive lounge serves very low quality alcohol despite being a JW Marriott lounge (Smirnoff, Ballantine, Red label and other cheap variety alcohol). I left after having 1 drink. During breakfast, i found a hair in my dosa and informed a waiter about it. He offered to bring me a new dosa which I refused but there was no apology or courtesy visit by the restaurant manager to check/chat with me regarding the same. After checkout, I got a call from Assistant Front Office Manager (they couldn't find anyone senior than that), who didn't even speak proper English and was simply in denial repeating that they never lock room keys and it could be a technical issue. After call, I got a lame copy paste email from him saying they have noted my feedback and the teams have been trained. When I expressed my unhappiness over their inaction, he called again offering 4k Marriott points for my trouble. (probably Assistant Front Desk Manager will have this much limit). This was my worst ever experience at any premium property ever in India, I don't think Marriott comes anywhere near other chains such as Accor, Taj, ITC etc when it comes to hospitality.

It's a perfect retreat from the hustle of bangalore city life. Surrounded by lush greenery and nandi hills. One can enjoy Nandi hill view from balcony . The resort has multiple activities to engage e.g. painting sessions, mini golf. The food here is another highlight.  Staff is very cooperative and attentive.

Great location, amazing staff, delicious food! Our trip was absolutely perfect and the staff ensured that everything was to our liking. Mr Shreenath, Miss Vizo and Miss Ni Made especially were kind and welcoming.

We had a wonderful stay at Prestige Golfshire. The property is stunning — loved the pool area and the beautiful view of Nandi Hills from our room. A special thanks to Gayatri, who made our check-in seamless and went the extra mile to make my birthday special with a complimentary breakfast and activities. Truly appreciate the warm hospitality. The breakfast spread and service was also top notch. Can’t wait to visit again.

Extremely well made property and a great hospitality by entire team for business offsite. Special thanks to Ritika from Event Coordination team Chirag Nanaiah from Sales team Chef Saiful Agam from Pan Asian Restaurant- “East” and his team member Tsuvele Great food and a great place to host corporate meetings and events. Truly add value..