Room was infested with BED BUGS!!! I went to clinic after 1 week and confirmed it. Spent $200+ for medicine and paid to professionally launder clothes at own expense. After I told hotel, they moved me to a new clean room. NEXT MORNING MANAGER CALLED ROOM AND ASKED ME TO LEAVE HOTEL AND THEY HAD CANCELLED MY BOOKING!!!!! No refund, no compensation, no explanation offered. They told me to leave hotel next day without so much as a “sorry for the inconvenience”. I had to even argue to get a late checkout (to 2pm) in order to pack my bags and find a new hotel to stay. They wanted me out in 2 hours no notice beforehand. They even still charged me for the hotel laundry service, which I used to wash my bed bug infested clothes, so not to “infect” the new room (which next day they kicked me out of). ****** So yeah, room had bed bugs, and when i asked to inform manager, they kicked me out of hotel (that I already paid for) next morning … no refund, no compensation, not even a sorry ******
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