The Moods Catedral Hostal Boutique

Clean modern hotel, which was cleaned daily. A powerful shower with very warm water (always appreciated!). Fantastic central location. Good coffee and tea selection. Friendly staff who were helpful with any queries and excellent fast check in.

We were booked into this hotel by family members and it’s perfect! What a fabulous location and lovely room. We have been made to feel welcome and looked after. There is free tea, coffee, biscuits and water. With a 24 hour concierge - we felt safe. There was lots of buzz, singing and music to be heard. We would happily recommend this place.

The fotos showed a large and light room with balcony doors. 5 fotos all inside this same room and the message only one room available. Thus you can ONLY think that this must be the room. Also looking at the alternatives in the same price level you can only believe that this room must just as good as the fotos show. Instead we got a small, dark room with small inside windows and almost no air like being locked in a celler. I stress: There NO fotos of this room on the side at all when we booked and payed. They had all their excuses ready but also that ready that they leave no doubt that this is a business model of theirs - and not by mistake. They are deliberately using fake fotos of a nice room to sell a lousy totally overpriced room. Given a fair choice we would never ever even think about spending our holiday in the room they gave us. Not even for free. In case anyone would like to book this room with open eyes it is obviously nowhere near a 160 euro room. However, they refused to give us the room on the fotos we booked or give us money back. We were trapped. Another thing about the Moods: some services are so self evident that they do not even have a category to mention it. Thus, when missing more important than most other categories of services. 1. Hot water: We couldn’t get hot water for a shower for two days. We asked them two times for help without any action for days. 2. Telephone coverage: you can’t make or recieve tel. calls in this hotel. You must go 3 floors down and out on the street. This obviously means that people who needs to reachable by family, friends or work can not stay in this hotel. This MUST obviously be informed before you book the room. 3. Electricity: There was a power failure every day at the hotel. Having heartly no light or air from the little window in the room you are left in the dark and with the aircon off the gets hot fast, so you must leave what you are doing and get out of the hotel like a fire drill every day. 4. Fair chance to Sleep: For whatever the reason the very big and sensitive switch for the light are placed inside the bed in a way that if you make a move sleeping and touch them, the very sharp light goes on. Thus, we woke up 3-5 times every night blinded by the light.