Paseo de Gracia Apartments by Aspasios

Отзывы об отеле Paseo de Gracia Apartments by Aspasios

Paseo de Gracia Apartments by Aspasios

C/ de la Diputació, 268, Barcelona, Catalonia, 08009, SpainПолная информацию об отеле
Paseo de Gracia Apartments by Aspasios
Paseo de Gracia Apartments by AspasiosPaseo de Gracia Apartments by AspasiosPaseo de Gracia Apartments by Aspasios
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Честные отзывы об отеле Paseo de Gracia Apartments by Aspasios от реальных посетителей

9.1/10
Замечательно
Отзывов: 48
Честные отзывы
Местоположение9.1
Удобства9.1
Сервис9.1
Чистота9.1
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Все отзывы(48)
Положительные отзывы(17)
Отзывы с фото/видео(3)
Отрицательные отзывы(1)
Гость
Дата заезда июля 2023 г.
Семья
Отзывов: 21
10.0/10
Превосходно
Дата отзыва 5 авг. 2023 г.
The apartment is very clean and spacious. It feels like a newly renovated apartment. It is about 25 mins taxi journey from airport. Major places of attraction are either within walking distance or within 30 mins taxi journey. There should be subway and bus stations nearby but I did not try. There are big lockers at the 4th floor (free for residents) so you could leave your luggage there after check out. I had asked a number of questions by email before check in and had got very quick response. A very pleasant stay!
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Eng Guan Tan
Дата заезда окт. 2023 г.
Семья
Отзывов: 5
10.0/10
Превосходно
Дата отзыва 12 нояб. 2023 г.
Aspasios did not send me the pre-check in link to key in our passports info. Data signal is weak at the apartment for us to enter the check in data.
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nancyding916
Дата заезда июня 2023 г.
Семья
Отзывов: 14
10.0/10
Превосходно
Дата отзыва 18 июля 2023 г.
非常棒的體驗,在格蕾西亞大道附近,非常方便,有電梯,暗號也很方便…… 設施:nice 衞生:nice 環境:nice 服務:nice
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Гость
Дата заезда июня 2023 г.
Семья
Отзывов: 8
10.0/10
Превосходно
Дата отзыва 18 июля 2023 г.
房子非常舒服,也非常乾淨,地理位置也非常好!非常非常推薦!
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Emer M
Дата заезда июля 2024 г.
Семья
6.0/10
Дата отзыва 4 авг. 2024 г.
We stayed in Paseo de Gracia for two nights in July 2024, 2 adults & 2 children, apartment 301. While I can't fault the apartment; it was spacious, very comfortable, clean (except for the kitchen sink), super location close to Placa de Catalunya I can't give it 5 stars as we kept getting locked out of the apartment! Prior to arrival we were given two codes; one for the building and another for our apartment. All worked perfectly on day one. But, on day two, when arriving back to the apartment in the hot afternoon, the code into the building worked but the code to the apartment itself did not. A phone call to the helpful customer service agent soon fixed that and a new code was set. Not a big issue, just a little discomfort in the hot stairwell while it was being sorted out. Later that evening we returned and again the code wouldn't work; we tried the new code and the original code to no avail. Another call to customer service but this time no amount of resetting would fix it. As it was out of hours the building manager was not there and had to be called to let us in the old fashioned way, with a key. It was only just over an hour of being locked out and the staff were very helpful but in the July heat with children getting anxious it felt a long longer and wasn't a pleasant experience. The next morning we checked out but, as our flight was an evening one, we utilised the lockers on the top floor - a fantastic service as I would not have liked to have to drag our bags around Barcelona for the day. I had checked if we needed a new code to access the building to pick up our bags but was told the code we had was fine. We returned that evening for our bags and, surprise surprise, the code into the building didn't work. Here we go again....another call for help (3rd time being locked out). They quickly let us into the building but we then saw the lift was not working - I presume some kind of power outage. So up 4 flights we went, collected our bags and down 4 flights again with luggage as the lift was out of order. So, while I would love to give this apartment a higher rating as it was very nice inside and suited our needs perfectly, the issue with the codes on the doors did taint our experience.
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Ответ от объекта размещения: Dear 597emerm, Thank you for sharing your experience in such detail. We’re glad that you found the apartment spacious, comfortable, and well-located, but we sincerely apologize for the issues you encountered with the access codes and the lift. We completely understand how frustrating and stressful it must have been to be locked out multiple times, especially in the heat with children. While our customer service team worked to assist you as quickly as possible, we regret that these incidents impacted your overall experience. Please rest assured that we have thoroughly investigated and resolved the issues with the access codes. We have implemented new procedures to ensure the reliability of the codes so that future guests will not experience the same inconvenience. Additionally, the lift issue has been addressed and is now fully operational. Your feedback is invaluable to us, and we take it very seriously. We appreciate your patience and understanding, and we are committed to providing a much smoother experience for all our guests moving forward. We hope to have the opportunity to welcome you back in the future and provide the seamless stay you deserve. Best Regards, Paola Marques City Manager Barcelona.
Гость
Дата заезда дек. 2022 г.
Другое
10.0/10
Превосходно
Дата отзыва 12 янв. 2023 г.
What a great week we’ve had! Before landing we were asked about our arrival. They even wanted to arrive early, to make sure we could leave our luggage and check-in. The apartment was amazing! Clean, well organized and included with all the kitchenware, furniture, sheets and everything to make our stay as comfort as possible. Besides that they cleaned the apartment twice (during a week stay). It was a perfect stay at perfect location! This includes the location in Barcelona. Central, safe and quiet at night. Thank you so much! We hope to see you again soon!
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Ответ от объекта размещения: Dear Guest, Thank you so much for such a positive review! We are so glad you enjoyed your stay at Paseo de Gracia Bas Apartments. As you mentioned, we invite our Guests to leave their luggage if they come before check-in time and also inform them if the apartment is ready earlier. We are happy you appreciated the apartment, it has all necessary appliances to make your stay more comfortable, as fully equipped kitchen, Smart Tv, washing machine, hair dryer, iron and iron board. We also provide salt and pepper, sugar and tea, a bottle of water and some coffe capsules too. Regarding cleaning service, we offer free apartment cleaning for stays up to 4 nights every other day, regardless of the day of the week. We organize the cleaning days during check-in and inform the Guest of the hours in which they can receive the service. Thank you for mentioning our location! It is indeed near to many places of interests, less than 8 minutes walking from the main square of Barcelona Plaza Catalunya and just 3 minutes away from one of the most impressive Gaudi´s work Casa Batlló. Also, the supermarket is just 3 minutes away and in 2 minutes you can reach Paseo de Gracia metro stop. It was a pleasure having you as a guest, if you ever would like to come back, please contact us in advance for special offers. Best Regards, Gabija, Customer service Bas Apartments Barcelona
panda413007
Дата заезда мар. 2023 г.
Семья
10.0/10
Превосходно
Дата отзыва 4 апр. 2023 г.
Stayed in the Design apt, perfect for family of 4. 2BR (1 king w closet & seating area, 2 twins), 1 1/2 bathrm, small living area & kitchen, & a lovely terrace with seating for fresh air. )Apt layout is quite nice, I think the pics don’t do it justice since the camera angles distort the dimensions.). clean, quiet & in a safe neighborhood. Easy access to tourist sites by public transport: 2 blocks to Passeig de Gracia Metro (L3 to Ramblas, L2 to Sagrada), 1 1/2 blocks to bus station in front of El Nacional (bus 24 to Parc Guell), & Casa Battlo is a couple blocks walk. Lots of shopping, restaurants, & bakery/cafes nearby. Staff was friendly at checkin, easy to communicate with through their app, & their secure storage area for use both before and after checkin/out was great. / ps - would not recommended if you have young children b/c it might be hard to bathe them in shower stall. For US visitors, fyi, the washer/‘dryer’ is a spin dryer only so plan ahead so you can hang/lay clothing to dry.
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Ответ от объекта размещения: Dear i-like-vacations, First of all, thank you for staying in our apartments and sharing your experience on Tripadvisor. We are delighted that you liked our location and that you found our apartments so pleasant. I'm sure all our staff at Aspasios Apartments enjoyed taking care of your needs as much as you enjoyed your stay. We really appreciate you recommending us, and look forward to welcoming you on your next trip to Barcelona! Best regards, Paola Marques City Manager Barcelona.
Гость
Дата заезда янв. 2023 г.
Другое
10.0/10
Превосходно
Дата отзыва 21 февр. 2023 г.
I rarely hire apartments as it's usually impossible to cancel without losing money. However, we have been able to book on short-term. The apartments are very centrally located, with all amenities, sufficient heating, and a good wifi connection. The beds are memory foam, but OK. There are a lot of small grocery shops nearby to prepare a good breakfast. We arrived by train from the airport and left the same way - the railway station is very close. Casa Battlo is the first sight on your right as you exit the Passeig de Gracia station. Very walkable. A wonderful experience!
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Ответ от объекта размещения: Dear vodmat, Thank you very much for taking the time to write such a thoughtful and positive review of Paseo de Gracia Bas Apartments by Aspasios. It is very pleasing to read it and to know that you made the right decision to choose us for your stay in Barcelona. From now on, I am sure you will recommend us and we would be very happy to see you very soon. Warm regards from the entire Aspasios Apartments team. Paola Marques City Manager Barcelona.
Гость
Дата заезда дек. 2022 г.
Другое
10.0/10
Превосходно
Дата отзыва 12 янв. 2023 г.
Good location, excellent customer service, clean apartment. Public transportation access around. Very good equipped kitchen. The apartment was warm and pleasant. Good quality of internet. Plenty shopping centers around.
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Ответ от объекта размещения: Dear Irma, Thank you for your comment, we are glad we met your expectations. We appreciate that you highlight the cleanliness of the apartment. We put a lot of emphasis on the maintenance and cleanliness of our apartments and common areas. We supervise each cleaning before a new entry and we offer free extra cleanings for stays of more than 4 nights. Our staff is constantly trained and uses quality products to guarantee the correct disinfection of the apartments. We are glad to know that you enjoyed the attention received. We focus on providing a personalized service, trying to address any situation quickly and in the best possible way. Thank you for highlighting the location of the apartments. Paseo de Gracia Bas Apartments is located about 120 meters from Paseo de Gracia avenue, in the heart of the modernist part of Barcelona called Eixample. Also a few minutes away are the jewels of famous architect Gaudí such as Casa Batlló and La Pedrera. We appreciate your preference for Bas Apartments and we hope to welcome you again on your next visit to Barcelona. Kind regards, Bas Apartments Barcelona.
Гость
Дата заезда янв. 2024 г.
Другое
10.0/10
Превосходно
Дата отзыва 29 февр. 2024 г.
Paseo de Gracias Bas Partments em Barcelona é imbativel! Excelente localização pertinho da Plaza Catalunya, com estação de metrô perto, e bons supermercados, lojas e restaurantes nas redondezas. A equipe é super simpática, atenciosa e prestativa, merecendo destaque. O apartamento é confortável e bem equipado. Opção de hospedagem em Barcelona simplesmente imbatível!
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Ответ от объекта размещения: Dear Carlos, Thank you very much for such a positive feedback, we are happy to hear that your stay at Paseo de Gracia Bas Apartments left incredible impressions. As you mentioned, we are very well situated, just in 3 minutes you can reach metro stop and only 5 minutes until the main square of the city Plaza Catalunya. Also, in our area you can find many different kind of restaurants and shops. In addition to that, we are happy to hear you appreciated the comfort of our apartments, they are equipped with many appliances that might be very useful for our Guests. We would like to particularly thank you for your compliments towards our staff, we are always ready answer any questions and to recommend good restaurants and places worth visiting in the city. We really appreciate you took the time to review your stay with us and we hope to see you again in the future! Please, remember that for your future reservation you can contact us directly to obtain a special discount. Warmest greetings, Gabija, Customer service Bas Apartments Barcelona
Гость
Дата заезда дек. 2022 г.
Семья
2.0/10
Дата отзыва 31 янв. 2023 г.
Robaron en el apartamento. Fuimos de viaje familiar con mi marido y mis dos hijas de 8 y 4 años, nos entraron en el apartamento cuando no estábamos y nos robaron unos pendientes de diamantes y efectivo. El establecimiento ysu seguro no se han hecho cargo de todo lo robado pese a presentar denuncia junto con documwnto que acredita preexistencia de los pendientes, y nos dejaron tirados las 12 de la noche sin alojamiento donde dormir con dos niñas pequeñas, ya que los ladrones rebentaron la puerta y ya no podíamos dormir en el apartamento. Vino la policía a levantar acta, comprobar el robo con fuerza y además fueron testigos de como el establecimiento se desentendió de todo. El empleado subcontratado del establecimiento dijo que no podía hacer nada. A media noche estábamos en la calle tirados con dos niñas pequeñas buscándonos la vida para poder dormir en algún hotel. Posteriormente el establecimiento nos ha pasado con cuentos y no se ha hecho cargo de los objetos que nos robaron en su apartamento. Un desastre. Horrible. Mis hijas pasaron las noches posteriores muy asustadas por si nos volvían a entrar a robar.
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Гость
Дата заезда дек. 2022 г.
Семья
10.0/10
Превосходно
Дата отзыва 31 янв. 2023 г.
Apartamento muy céntrico, fuimos a casi todas las atracciones turísticas caminando. Bien equipado. Bañera de hidromasaje muy buena.La recepción muy amables, atentos a todas nuestras necesidades. Solucionaron un problema con la puerta muy rápidamente. Volvería seguro a alojarme allí.
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Гость
Дата заезда дек. 2022 г.
Другое
6.0/10
Дата отзыва 12 янв. 2023 г.
Positiv: Optimale Lage in der Stadt. Nespressomaschine in der Küche. Grosser Balkon mit Liegestühlen und Sitzgelegenheiten. Negativ: Sehr ringhöriges Appartement. Relativ spartanisch eingerichtet (z.B. keine Bilder an den Wänden. Ein Sonnenschirm auf dem Balkon wäre nicht schlecht.
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Гость
Дата заезда дек. 2022 г.
Семья
10.0/10
Превосходно
Дата отзыва 12 янв. 2023 г.
Appartamento straordinario, a dir poco perfetto sotto tutti i punti di vista! Pulito, grande, silenzioso, super accessoriato... Posizione centrale comodissima, personale disponibile e gentilissimo. In poche parole : CONSIGLIATO, anche per lo straordinario rapporto qualità-prezzo!
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Гость
Дата заезда дек. 2022 г.
Другое
10.0/10
Превосходно
Дата отзыва 12 янв. 2023 г.
Todo perfecto ubicacion buena personal muy amable y apartamento muy limpio y agradable una terraza muy bonita La zona es perfecta cerca de la rambla y la zona comercial parking al lado mismo y transporte publico tambien al lado
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