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Подлинные отзывы
Местоположение4.7
Удобства4.6
Сервис4.6
Чистота4.7
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Все отзывы(105)
Положительные отзывы(105)
Отзывы с фото/видео(1)
Гость
Представительский номер
Гость проживал в дек. 2023 г.
Пара
Отзывов: 1
5.0/5
Превосходно
Опубликовано 3 янв. 2024 г.
We loved our stay in Arai Hotels. Very beautiful hotel, great and helpful staff. Many thanks. Definitely will be back.
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Sam
Улучшенный номер
Гость проживал в авг. 2022 г.
Пара
Отзывов: 1
3.0/5
Опубликовано 14 авг. 2022 г.
I booked the hotel for five nights. When we arrived, the elevator was not working and did not work during our entire time. We were on the fourth floor, if you were American this is called the fifth floor in America. I asked if they would offer me some type of compensation for the elevator not working, they would not. Nor would they give us back our money to go to another hotel with an elevator. I did not get what I paid for, nor was I offered any type of compensation, being 68 years old and having to walk up those stairs multiple times a day was not my idea of a good vacation. They didn't even offer a bottle of free water.
C’est un hôtel que nous connaissions déjà pour y avoir séjourné il y a quelques années les chambres sont magnifiques , parfaitement propres et le personnel est charmant . Nous avons un peu souffert du bruit de la rue car notre chambre donnait directement sur la rue sur le côté de l’hôtel et nous étions au 1 er étage peut être que ça aurait été moins bruyant à un étage supérieur . Un détail manque dans la salle de bains une brosse pour les toilettes . Nous y reviendrons tout de même avec grand plaisir
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JOSE
Гость проживал в февр. 2024 г.
Семья
5.0/5
Превосходно
Опубликовано 10 февр. 2024 г.
The surroundings are not very clean but overall feels safe. Everything is within walking distance. The staff was super nice and respectful. Overall a wonderful experience.
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Robert
Гость проживал в янв. 2024 г.
Другое
5.0/5
Превосходно
Опубликовано 13 янв. 2024 г.
Really liked this hotel in the Gothic Quarter. Great location, property in excellent condition, friendly staff, and really good sized room for Europe. Highly recommend this hotel.
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Amit
Гость проживал в дек. 2023 г.
Семья
5.0/5
Превосходно
Опубликовано 31 дек. 2023 г.
Clean hotel. Courteous staff. Walkable to some excellent restuaurants and to many of the local attractions. Short walk to La Rambla and 15 min to Passeig Garcia. Taxi dropped us a few blocks away since the area was closed due to Christmas events. So a bit of a walk with bags.
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Brian
Гость проживал в февр. 2024 г.
Другое
5.0/5
Превосходно
Опубликовано 9 февр. 2024 г.
Room and property were very impressive and matched the Hotels web site pictures.
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Francis
Гость проживал в апр. 2024 г.
Пара
5.0/5
Превосходно
Опубликовано 2 апр. 2024 г.
This was a great stay. Easy walking to many things. Great staff
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Sandip
Гость проживал в янв. 2024 г.
Семья
5.0/5
Превосходно
Опубликовано 11 янв. 2024 г.
Stunning property, exceptional amenities. We are only staying here going forward.
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Linsey
Гость проживал в нояб. 2023 г.
Пара
5.0/5
Превосходно
Опубликовано 14 нояб. 2023 г.
Incredibly beautiful hotel, in the perfect location to soak up everything the gothic quarter has to offer. The style, design and rooms are stunning. Huge windows, balconies, high ceilings, furnished with everything we could need. The staff were fabulous. Check in and our was fast and efficient. Easy to reach everything you could need in Barcelona. Bathrooms and shower were of a high quality, comfy beds and striking style.
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LINDA
Гость проживал в нояб. 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 12 нояб. 2023 г.
Arai Aparthotel was great! Staff really take care of their guests. For instance, Dennis such a kind soul went beyond (I feel) to assist me when it was impossible to get taxis due to a marathon and protesting. Need I say I had some heavy heavy luggage.
Well he took it upon himself to make sure I was not struggling by walking with me some distance to place me in an area where I could get a taxi. Then he help me to get a taxi which was not easy. Thanks a MILLION Dennis! I will forever remember you young man.
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Vanessa
Гость проживал в нояб. 2023 г.
Пара
5.0/5
Превосходно
Опубликовано 9 нояб. 2023 г.
Excellent would book this hotel again. We really enjoyed the hotel and gothic area, very close to everything!
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gregory
Гость проживал в нояб. 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 6 нояб. 2023 г.
Great location in the Gothic section of town. Also close to a couple metro stations which we used regularly. Staff and room nice. Multitude of stores and tapas bars within minutes. The squareout the back of our room was quite loud in the earlymorning hours, but didn’t cause too much of a problem. The staff was very good about answering questions and scheduling transportation. I would recommend it as a place to stay in the gothic section of Barcelona.